03-31-2017 10:23 AM - edited 07-05-2021 06:46 AM
Can no longer get my 3702e AP's to join Controller.
Software of Controller is 8.0.135.0
Image Version 7.6.101.1
Cisco Controller) >show ap join stats detailed 00:A6:CA:BD:44:34
Sync phase statistics
- Time at sync request received............................ Not applicable
- Time at sync completed................................... Not applicable
Discovery phase statistics
- Discovery requests received.............................. 2
- Successful discovery responses sent...................... 2
- Unsuccessful discovery request processing................ 0
- Reason for last unsuccessful discovery attempt........... Not applicable
- Time at last successful discovery attempt................ Mar 14 15:04:16.252
- Time at last unsuccessful discovery attempt.............. Not applicable
Join phase statistics
- Join requests received................................... 1
- Successful join responses sent........................... 1
- Unsuccessful join request processing..................... 0
- Reason for last unsuccessful join attempt................ Not applicable
- Time at last successful join attempt..................... Mar 14 15:04:32.779
- Time at last unsuccessful join attempt................... Not applicable
Configuration phase statistics
--More or (q)uit current module or <ctrl-z> to abort
- Configuration requests received.......................... 0
- Successful configuration responses sent.................. 0
- Unsuccessful configuration request processing............ 0
- Reason for last unsuccessful configuration attempt....... Not applicable
- Time at last successful configuration attempt............ Not applicable
- Time at last unsuccessful configuration attempt.......... Not applicable
Last AP message decryption failure details
- Reason for last message decryption failure............... Not applicable
Last AP disconnect details
- Reason for last AP connection failure.................... Image data request received from an unsupported AP
- Last AP disconnect reason................................ Not applicable
Last join error summary
- Type of error that occurred last......................... AP got or has been disconnected
- Reason for error that occurred last...................... Image data request received from an unsupported AP
- Time at which the last join error occurred............... Mar 14 15:07:47.452
AP disconnect details
- Reason for last AP connection failure.................... Image data request received from an unsupported AP
03-31-2017 02:40 PM
Software of Controller is 8.0.135.0
Upgrade the firmware of the controller. The current version isn't really that stable.
04-03-2017 06:02 AM
Thanks for the reply, it was actually registering to enterprise controller at another site and I couldn't see it. Thanks again for taking the time to reply.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide