Issue connecting Windows 10 Client to network using WPA3

[user2022]

Hi all,

1. I have using C9130AXI-D as EWC and have set Wireless network as WPA3-enterpsie along with GCMP256. I have configured setting on both EWC and Windows 10 client as given in 

https://mrncciew.com/2020/08/17/wpa3-enterprise/

2. The configurations were set without error. But when a try to connect to AP I get a message on Windows " Can't connect to this network". I am attaching the log snapshot of EWC for reference. Please help me out.

[Mark Elsen]

 - What is in  the Event Log (eventvwr) , when this happens  ?

 M.

[user2022]

I am getting these logs

WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Intel(R) Wi-Fi 6 AX201 160MHz
Interface GUID: {28b3899e-fb4e-4899-9bf2-5c0771a73990}
Connection Mode: Manual connection with a profile
Profile Name: CWN
SSID: CWN
BSS Type: Infrastructure
Failure Reason:The specific network is not available.
RSSI: 255

But the network SSID is available

[Mark Elsen]

 - FYI : https://community.intel.com/t5/Wireless/WPA2-Enterprise-unable-to-connect-in-Windows-10-version-2004/m-p/1204484

 M.

[user2022]

Thanks for reply. I am able to connect successfully using WPA2-enterprise using same hardware and software.Also I am using Intel AX210 with drivers 22.60.0

[Mark Elsen]

Scrutinize the complete article and details. M.

[user2022]

Thanks for the reference. I have studied the complete thread and downloaded latest dev version of Windows 10. But I get same result

Settings

event on windows 10

ssid seen

[Mark Elsen]

 - Could you try another/lower  encryption type (not GCMP256) on both C9130AXI-D  and the windows client.

 M.

[user2022]

Windows Client only supports GCMP256

[Mark Elsen]

                                        >...Windows Client only supports GCMP256

 - Further actions may include , using a client which can do the lower ciphers (as a test) , 2)  have a full radioactive trace (client debugging) on the controller and last not least engage with cisco TAC.

              https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/213949-wireless-debugging-and-log-collection-on.html

                       Presumably a number of features described in the above document may be available on the C9130AXI-D with EWC too.

 M.

[patoberli]

Which software release is running on the AP? Maybe you're running into a bug. 

[user2022]

[patoberli]

This is current, very good. In this case please create the radioactive trace as outlined by marce1000.

[user2022]

I am attaching the full radioactive trace. Please see if you help me with it

https://drive.google.com/file/d/17oG-coSZ0PsoC8Nb0OJQ-rDSDn6F7FLy/view?usp=sharing 

[Mark Elsen]

 - Seems this file is not accessible for the general public , I got :

                        Google drive

                     You need access

               Ask for access, or switch to an account with access.

           Ask for access, or switch to an account with access. Learn more

 M.