- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-29-2024 03:43 AM
Hello,
I have an issue with my two new IW9165D. Both APs are in URWB mode out of the box and have IOS version 17.14.1. They are powered by POE switch which has trunk configured on that port.
Then I'm following this guide: https://www.cisco.com/c/en/us/td/docs/wireless/outdoor_industrial/iw9167/software/configuration/b-cisco-catalyst-iw9167e-iw9165e-and-iw9165dh-heavy-duty-access-point-cisco-ultra-reliable-wireless-backhaul-software-configuration-guide-17-14-1/m-initia...
When first powered up they get IP address from DHCP and I can login to the web interface. I can see that AP is in provisioning mode and I can turn off IOTOD IW cloud connection (set to offline) and under that I can set Fallback IP address. Once I enter all the information (IP, default gateway, dns), I hit reset to the provisioning and pop-up window asks me if I want to save IP and reload (image1). After reload the AP doesn't have the configured IP address so I can't get to web interface and have to connect to it via console port.
Then there is another problem. The command in the configuration guide for setting static IP adress (configure ip address ipv4 static) is not working. So I found another command after going through all the possible commands.
The command is: configure ap address ipv4 static
So I'm thinking if this command problem is causing the web interface to not setting the IP address and only reloading the AP and falling back to the default IP.
PS: The image attached is from the guide. When I was setting mine it was showing my configured IP address.
Solved! Go to Solution.
- Labels:
-
Other Wireless Topics
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-01-2024 12:09 PM
I think you have found a bug. Open a TAC case, they will open a bug for it and eventually it will get fixed in a future release of software.
Meantime - you will have to use your own workaround <smile>
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-29-2024 04:25 AM
- Check if this is related : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj30243
+ Try using latest software version (if feasible)
+ Check console boot process (output) and or review logs just after the AP has booted to get info's on
the IP address being allocated
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-29-2024 05:34 AM
I think the bug you mentioned is not really my case. My AP is connected to IW services but in the end I don't want to be conected to the cloud anyways.
The problem is still present on newest version (17.15.1).
The AP is getting IP assigned with DHCP when in the provisioning mode (as it should) but when I set the IP in web interface it fallbacks to the default 192.168.0.10.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-29-2024 10:02 AM
>... After reload the AP doesn't have the configured IP address
- Make sure to always save the configuration , either to startup-config (when using the CLI) or just saving changes when configuring the device through the GUI ,
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-01-2024 12:09 PM
I think you have found a bug. Open a TAC case, they will open a bug for it and eventually it will get fixed in a future release of software.
Meantime - you will have to use your own workaround <smile>
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
