Re: LAP AIR-LAP1131G-E-K9 can't connect to controller - Page 2

Radoslav Ivanov · ‎02-25-2013

Hi,

I have a problem with AIR-LAP1131G-E-K9 (Boot version 12.3.8.0) access point.

It can't connect to controller (WLC on SRE v.7.0.240.0) with error:

*spamReceiveTask: Feb 26 07:32:31.197: %LWAPP-3-PAYLOAD_MISSING: spam_lrad.c:5516 Join request does not contain BOARD_DATA payload.

do i need to do something manually with this access points?

I have 10 AIR-CAP3502I-R-K9, and they are working fine with controller.

maldehne · ‎02-28-2013

Yeah Radoslav collect more to know more

Radoslav Ivanov · ‎03-04-2013

Huh, things aren't getting better

After a couple of days fighting with console, I don't know what to do...

Looks like console doesn't work at all, i've tried different console cables, 2 APs, different speeds in connection settings, but all output i get from it is (and i get this output only if i try to type something):

But if i connect the console cable to router or switch it works fine...

Scott Fella · ‎03-04-2013

Might be better to RMA the APs than trying to figure out what's wrong. If you can console into any access points fine but not into another AP, that would be a good test. There are others in this forum that also had issues with the USB to serial adapters to. They are able to connect to the router and switches fine but not the AP. if you do have a good AP, console to that and see if it works or not.

Sent from Cisco Technical Support iPhone App

-Scott
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mkdickinson · ‎03-05-2013

I had similar problems when I tried to add some 1131's. For some unknown reason the AP's reset to bridge mode. I added their Mac Address to the AP authorization list, then when they re-joined, change them back to Local from Mesh. Then I could remove thier Mac, and they worked normally.

mkdickinson · ‎03-05-2013

How I saw it was I found references to MESH in the logs from the console of the AP's, when they should have been in local mode.

*Mar 1 00:00:51.326: %MESH-6-ADJACENCY_STATE_MACHINE_STARTED: Mesh adjacency st

ate machine started*Mar 1 00:00:51.326: %MESH-6-ADJACENCY_STATE_MACHINE_STARTED: Mesh adjacency st
ate machine started

*Mar 1 00:01:39.982: %MESH-6-CAPWAP_RESTART: Mesh Capwap re-started

Radoslav Ivanov · ‎03-05-2013

Thanks to Scott Fella, now i have console access to the AP, here is the log:

*Mar 1 00:00:05.696: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1130 Software (C1130-RCVK9W8-M), Version 12.3(11)JX1, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Mon 17-Jul-06 11:38 by alnguyen

*Mar 1 00:00:06.654: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*Mar 1 00:00:07.654: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up

*Mar 1 00:00:19.645: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source

*Mar 1 00:00:24.704: %LWAPP-5-CHANGED: LWAPP changed state to DISCOVERY

*Mar 1 00:00:34.843: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 192.168.20.114, mask 255.255.255.0, hostname AP5057.a859.1182

*Mar 1 00:00:46.123: %LWAPP-5-CHANGED: LWAPP changed state to JOIN

*Mar 6 06:32:32.026: LWAPP_CLIENT_ERROR_DEBUG: spamGetAndVerifyCertMac: Invalid Generic MAC 000b85236dc0 in cert!

*Mar 6 06:32:32.027: LWAPP_CLIENT_ERROR_DEBUG: spamDecodeJoinReply : Certificate is not valid

*Mar 6 06:32:32.027: LWAPP_CLIENT_ERROR_DEBUG: Unable to decode join reply

*Mar 6 06:32:36.947: LWAPP_CLIENT_ERROR_DEBUG: spamHandleJoinTimer: Did not recieve the Join response

*Mar 6 06:32:36.947: LWAPP_CLIENT_ERROR_DEBUG: No more AP manager IP addresses remain.

*Mar 6 06:32:36.973: %SYS-5-RELOAD: Reload requested by LWAPP CLIENT. Reload Reason: DID NOT GET JOIN RESPONSE.

*Mar 6 06:32:36.973: %LWAPP-5-CHANGED: LWAPP changed state to DOWN

Looks loke the problem is in the Certificate, but MAC shown in log (000b85236dc0) is not from my network at all...

maldehne · ‎03-05-2013

check the time and date settings on the controller

Radoslav Ivanov · ‎03-05-2013

Time us correct (synced via NTP):

maldehne · ‎03-05-2013

try to download this image

c1130-rcvk9w8-tar.124-10b.JDA.tar

let me know how it goes

Radoslav Ivanov · ‎03-06-2013

Looks like IOS update didn't help...

*Mar 1 00:00:06.737: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*May 2 22:54:42.995: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up

*May 2 22:54:45.037: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C1130 Software (C1130-RCVK9W8-M), Version 12.4(10b)JDA, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Thu 30-Oct-08 11:33 by prod_rel_team

transport input ssh

^

% Invalid input detected at '^' marker.

logging origin-id string AP:5057.a859.1182

^

% Invalid input detected at '^' marker.

logging 255.255.255.255

^

% Invalid input detected at '^' marker.

logging trap 3

^

% Invalid input detected at '^' marker.

*May 2 22:55:01.055: %LWAPP-5-CHANGED: LWAPP changed state to DISCOVERY

*May 2 22:55:01.516: Logging LWAPP message to 255.255.255.255.

Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)

%DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 192.168.20.211, mask 255.255.255.0, hostname AP5057.a859.1182

%LWAPP-3-CLIENTEVENTLOG: Controller address 192.168.20.2 obtained through DHCP

%LWAPP-3-CLIENTEVENTLOG: Did not get log server settings from DHCP.

%LWAPP-3-CLIENTEVENTLOG: Did not get any DNS options from DHCP.

%CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source

%LWAPP-3-CLIENTEVENTLOG: Performing DNS resolution for CISCO-LWAPP-CONTROLLER

%LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER

%LWAPP-5-CHANGED: LWAPP changed state to JOIN

%LWAPP-3-CLIENTERRORLOG: Verify Cert Mac: Invalid Generic MAC 000b85236dc0 in cert!

%LWAPP-3-CLIENTERRORLOG: Join Reply: mac address verification of certificate failed

%LWAPP-3-CLIENTERRORLOG: Join Reply: message decoding failed (controller- MGD-WLC-01)

%LWAPP-3-CLIENTERRORLOG: Join Timer: did not recieve join response (controller - MGD-WLC-01)

%LWAPP-3-CLIENTERRORLOG: Set Transport Address: no more AP manager IP addresses remain

%SYS-4-PUPDATECLOCK: Periodic Clock update with ROMMON failed, because size left in ROMMON (4294967295), size needed (29), error code (-1)

%SYS-5-RELOAD: Reload requested by LWAPP CLIENT. Reload Reason: DID NOT GET JOIN RESPONSE.

%LWAPP-5-CHANGED: LWAPP changed state to DOWN

same error again:

%LWAPP-3-CLIENTERRORLOG: Verify Cert Mac: Invalid Generic MAC 000b85236dc0 in cert!

%LWAPP-3-CLIENTERRORLOG: Join Reply: mac address verification of certificate failed

%LWAPP-3-CLIENTERRORLOG: Join Reply: message decoding failed (controller- MGD-WLC-01)

%LWAPP-3-CLIENTERRORLOG: Join Timer: did not recieve join response (controller - MGD-WLC-01)

maldehne · ‎03-06-2013

RMA

Radoslav Ivanov · ‎03-06-2013

Huh, I think so too.

Thanks for help in troubleshooting!