10-21-2026 04:21 AM
Hi
I have an HA pair of 9800 WLAN Controllers configured with a timezone and BST summertime:
clock timezone GMT 0 0
clock summer-time BST recurring last Sun Mar 2:00 last Sun Oct 2:00
They get their time from NTP and everything looks good for the associations. A show clock shows the correct date and time. I noticed that if I logged into a lightweight AP and did show clock, the date was correct but the clock was exactly one hour behind. When I checked the AP Join Profile the settings time related settings were wrong, it was pointing at an old NTP server, so I updated this to the same NTP server used by the WLC and set timezone to Use Controller. I rebooted an AP that uses this profile but the clock still showed an hour behind. If I issue the command show ntp on the AP, all looks good.
CUC-XXX-AP02#show ntp
Stratum Version Last Received Delay Offset Jitter NTP server
3 4 46sec ago 0.024ms 0.014ms 0.066ms 10.x.x.x
I then tried setting the AP Join Profile Timezone to Not Configured hoping that the AP will just use the timezone from the NTP server, but it's still an hour off.
Any ideas?
Solved! Go to Solution.
10-21-2026 06:27 AM
Thanks to all who have taken the time to look at this. The resolution was to remove the timezone GMT 0 0 command on the WLC
10-21-2026 04:25 AM
- @ac5334 >...the date was correct but the clock was exactly one hour behind.
Could you post an example output from the above observation too.
M.
10-21-2026 04:30 AM
- @ac5334 Actually the AP cannot get the timezone through NTP ; check Use-Controller in the AP join profile
M.
10-21-2026 05:12 AM
Actually, you don’t define the time zone in the join profile, that is information the AP will update via the CAPWAP tunnel.
It is indeed strange that the time is not updated. I suspect the AP might have some residual, junk configuration.
If possible, try performing a factory reset on the AP and see if the issue persists.
10-21-2026 05:31 AM
@ac5334
Try to setup the WLC with only the hours-office and omit the minute offset. AP should get this from wlc but it is not interpreting correctly the hour apparently
clock timezone zone hours-offset [minutes-offset]
10-21-2026 06:27 AM
Thanks to all who have taken the time to look at this. The resolution was to remove the timezone GMT 0 0 command on the WLC
10-21-2026 06:29 AM
It works fine for me:
clock timezone GMT 0 0
clock summer-time BST recurring last Sun Mar 1:00 last Sun Oct 2:00
!
ap profile XXXXX
...
timezone use-controller
9800#show clock
14:27:04.631 BST Wed Oct 21 2026
On AP:
AP001#sh clock
*14:27:23 UTC+0100 Wed Oct 21 2026
AP001#sh ntp
Stratum Version Last Received Delay Offset Jitter NTP server
5 4 203sec ago 2.662ms 1.331ms 0.427ms 172.31.240.1
Correct time and time zone on AP.
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