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Lost of Connectivity between WLC 9800 and C9300 Switch

M_Abdelwahed
Level 1
Level 1

Hello,

Recently i am facing and disconnection between my WLC (C9800) and C9300 switch ,after troubleshooting the connectivity between both it has been found that there is an input errors on the C9300 port connecting to the WLC the problem is resolved by shutting and opening the switch port ,but it keep happening regularly, so is there any thoughts ? i am suspecting the port speed between the 2 devices could lead to such problem. 

C9300:

GigabitEthernet1/0/46 is up, line protocol is up (connected)
Hardware is Gigabit Ethernet, address is 44ae.25b8.b02f (bia 44ae.25b8.b02f)
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 1000Mb/s, media type is 10/100/1000BaseTX
input flow-control is on, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:58:05, output 00:00:00, output hang never
Last clearing of "show interface" counters 1w4d
Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 2670
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 322000 bits/sec, 276 packets/sec
7759558674 packets input, 5610981036172 bytes, 0 no buffer
Received 38966147 broadcasts (34386580 multicasts)
0 runts, 0 giants, 0 throttles
32550 input errors, 32550 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 34386580 multicast, 0 pause input
0 input packets with dribble condition detected
7864326508 packets output, 5542690353435 bytes, 0 underruns
Output 28925904 broadcasts (0 multicasts)
0 output errors, 0 collisions, 0 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out


interface GigabitEthernet1/0/46
switchport mode trunk

 

C9800:

TenGigabitEthernet0/1/0 is up, line protocol is up
Hardware is BUILT-IN-2x10GE-C, address is 687d.b4ff.1430 (bia 687d.b4ff.1430)
MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 2/255, rxload 2/255
Encapsulation ARPA, loopback not set
Keepalive not supported
Full Duplex, 10000Mbps, link type is auto, media type is RJ45
output flow-control is unsupported, input flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:06, output 00:00:01, output hang never
Last clearing of "show interface" counters never
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: Class-based queueing
Output queue: 0/40 (size/max)
5 minute input rate 94841000 bits/sec, 16504 packets/sec
5 minute output rate 96232000 bits/sec, 16195 packets/sec
8597340016 packets input, 6023026986022 bytes, 0 no buffer
Received 0 broadcasts (0 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
8480049739 packets output, 6095273578404 bytes, 0 underruns
Output 0 broadcasts (0 multicasts)
0 output errors, 0 collisions, 1 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
7 carrier transitions

interface TenGigabitEthernet0/1/0
switchport mode trunk
negotiation auto
service-policy output AutoQos-4.0-wlan-Port-Output-Policy
end

 

 

16 Replies 16

Will check and get back to you

Arshad Safrulla
VIP Alumni
VIP Alumni

Hi,

You need to access the WLC via console or if you have service port setup then via the service port and then add the configuration like below;

interface TenGigabitEthernet0/1/0
switchport mode trunk
speed 1000
no negotiation auto

On the switch side also you need to configure 

interface gi1/0/46

switchport mode trunk

speed 1000

duplex full

!

I would also recommend your 9300 switch to latest TAC recommended code 17.6.4 or 17.3.5 

Recommended Releases for Catalyst 9200/9300/9400/9500/9600 and Catalyst 3650/3850 Platforms - Cisco

and your WLC to 17.3.6 + APSP or 17.6.4  if you don't have any X700 series APs.

Recommended Cisco IOS XE Releases for Catalyst 9800 Wireless LAN Controllers - Cisco

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