Hi there I recently purchase access point from used Store unfortunately this all access point cloud base it is already registered under email is there any way I can use this access point I appreciate if you help
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? ' When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
Only if they are unclaimed from original organization, it’s may be worth sending an email to registered email with AP serial asking them to unclaim it from their organization.
Exactly as the others have said - you cannot claim a Meraki AP which is still claimed to somebody else's organization, just like you can't register an iPhone which has not been de-registered from Apple before being sold. This is to prevent the use of stolen equipment. If the equipment is being legitimately sold for re-use then the selling organization should always un-claim the device before selling it. Note that you will still need to purchase your own Meraki license to claim it because the license is not transferable and the warranty is also not transferable.
https://documentation.meraki.com/General_Administration/Inventory_and_Devices/Cisco_Meraki_Devices_purchased_Second_Hand Meraki support is not allowed to help you with this and they are not allowed to tell you who the AP belongs to (customer data protection, privacy and confidentiality). It is your responsibility to make sure the device is un-claimed by the seller. If that doesn't happen then the access point is useless and you should return it for a refund. If you suspect the AP is stolen you should also report that to the relevant authorities.
