MR46E Reset Button?

[hernandezr1]

I need to do a factory reset on a MR46E on a warehouse ceiling. Where is the reset button? is it the little black hole on one side of the ethernet port? It's big enough for a paperclip to go into.

[inderdeepsingh1 · Accepted solution]

@hernandezr1 : This is for you

https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults

[hernandezr1]

Thanks! I assumed that little hole to the left of the ethernet port was the reset button so I put it in there and was able to get the lights to cycle. However, the AP is still not connecting to the dashboard. I opened a ticket with Meraki on that.

[ww^]

Did you press +/- 30 seconds to make sure.

[hernandezr1]

The documentation I found said 5 seconds, but I did more like 10 seconds. I'll try it again in a bit. It's in a busy warehouse so I have to get someone to attach a platform to a forklift and lift me up there. It's always the ones that are hardest to reach that give all the problems. LOL.

[ww^]

If it cannot connect the cloud and the factory reset worked you should see some ssid "Meraki Setup" or Meraki-Scanning." You can connect that to get access to the local status page for some more information.

[inderdeepsingh1]

@hernandezr1 : rightly said by @jdb1 , press it for 30 sec.

[ww^]

Documentation is not up to date, but yes thats it

[redsector]

Use a paperclip and push the reset button for about 15 seconds.