MSE is unreachable on WCS until Java program is killed

[Tracey-ann Thompson]

Hi

I have a problem with my 2700 series Wireless Location Appliance. It works for about a week, then suddenly WCS shows the device as unreachable. If I kill the Java program and then perform a shutdown, it works for about a week before the same fault occurs.

Has anyone experienced this before?

Thanks

TT

[Rasika Nayanajith]

As both products are EoS longtime back, not sure someone still use these two products together, if you are lucky someone will respond.

Otherwise reach TAC  see if they still supported these products

HTH

Rasika

[Abhishek Abhishek]

Please check the compatibility of MSE and WCS and also their versions, if they work with each other or not.
 

[mohanak]

JMR1: MSE becomes unreachable from periodically.

CSCtk82237

Description

Symptom:

MSE becomes unreachable from WCS periodically.

Conditions:

MSE 7.0.105.0, WCS 7.0.164.0.

CSCsy13994

Description

Symptom:
MSE shows as unreachable in WCS. The MSE service is up and running and credentials used are correct too.

Conditions:
N/A

Workaround:
Restart WCS services or reboot the WCS server.

Further Problem Description:
There is a problem with the HTTPS session being established between the WCS and the MSE which causes this issue.