04-04-2013 06:39 AM - edited 07-03-2021 11:50 PM
Hi,
I have just set up a CAS infrastructure:
Every things seems to be OK.
:
Wireless clients are counted not counted while tags are counted. However, I see that there are active clients in the page below:
But they do not show up in the map screen.
Below is the output from msed status:
-------------
Context Aware Service
-------------
Total Active Elements(Wireless Clients, Tags, Rogue APs, Rogue Clients, Interferers, Wir
ed Clients): 27
Active Wireless Clients: 0
Active Tags: 27
Active Rogue APs: 0
Active Rogue Clients: 0
Active Interferers: 0
Active Wired Clients: 0
Active Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients)
Limit: 1000
Active Tag Limit: 100
Active Sessions: 1
Wireless Clients Not Tracked due to the limiting: 0
Tags Not Tracked due to the limiting: 0
Rogue APs Not Tracked due to the limiting: 0
Rogue Clients Not Tracked due to the limiting: 0
Interferers Not Tracked due to the limiting: 0
Wired Clients Not Tracked due to the limiting: 0
Total Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients) N
ot Tracked due to the limiting: 0
-------------------------
Context Aware Sub Services
-------------------------
Subservice Name: Aeroscout Tag Engine
Admin Status: Enabled
Operation Status: Up
Subservice Name: Cisco Tag Engine
Admin Status: Disabled
Operation Status: Down
-------------
Aeroscout Tag Engine
-------------
Version: 04.04.02.04 - CIL3
Description: AeroScout® Location Engine for RSSI and TDOA asset tracking
Registered: true
Active: true
Engine flap Count: 0
Failed Connection attempts: 1
Any idea what can be wrong?
thanks in advance...
Knut Eilif Husa
Solved! Go to Solution.
05-28-2013 06:13 AM
Thanks for the update... its always helpful when people post the solution or in your case a bug.
Thanks,
Scott
Help out other by using the rating system and marking answered questions as "Answered"
06-03-2013 05:07 AM
Received and installed fix from Cisco. Problem solved
06-03-2013 05:19 AM
What exactly was the fix, a patch?
Sent from Cisco Technical Support iPhone App
06-27-2013 01:12 AM
Yes, it was a patch.
The bug was CSCuh07165 in http://tools.cisco.com/Support/BugToolKit/
08-30-2013 09:23 PM
Thanks Svein for sharing this useful solution with community.
Thanks Scott for endorsing this solution 5+ :-).
This information is captured in the following document:
Cisco Mobility Services Engine (MSE) unable to discover clients and rogues
Regards,
Vinay Sharma
Community Manager
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