My Office laptop disconnects from wifi

[goutham123]

Hai

My office computer keeps disconnecting from my wifi and even when connected speed is really low, but when connected to phone net it's working fine, please anyone know why this is happening and how to solve this issue

[mohamedlamine]

updating  your Wireless card driver may resolve your problem , if not ,uninstal and reinstall the driver

[Leo Laohoo]

What is the wireless NIC of the office computer and what is the firmware? 

Post the complete output to the computer command of "netsh wlan show drivers".

[marce1000]

 - Provide details of the wireless environment (too) ; such as infrastructure components ; controller model (if used) and cisco ap models and software versions , 

 M.

[Rich R]

And also how the WLAN is configured and whether you were connected on 2.4GHz or 5GHz band?

[Haydn Andrews]

Is this a single client issue or are multiple clients in the same spot also having the issue.

If multiple clients, are all client types also having the issue, or just one

this will help narrow down the issue

[JPavonM]

Upgrade WLAN controller, AP code, OS patches and wNIC driver to latest recommended by vendors.

Check for poor AP signal strength or low SNR (high levels of non-Wi-Fi interference), or co-channel interference due to the existence of multiple APs and third-party devices using the same channel.

Lastly check for a denial-of-service attack from nearby APs or offenders.