NCS 1.0 not recognizing WLC 7.3?

[nshoe18]

I have an NCS 1.0 instance running and we upgraded our controller to 7.3. The NCS does not recognize the controller as a supported device. Do I need to upgrade to 1.1?

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[Scott Fella]

You need Prime Infrastructure 1.2

Thanks,

Scott

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[Scott Fella]

See the following link:

http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp97700

Thanks,

Scott

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[nshoe18]

Ok, I backed my controller down to 7.2.103 and my NCS is running

Version: 1.1.2.12 ( - Dec. 04, 2012 - rev 73624). When I add my controller it is still saying incompatible device. I have my NCS on a 172.16.100.x network and the management interface for my controller is on the 172.16.10.x network. I do not think this should be an issue since my switches are the same way and they work fine. When I try to add the controller using the 172.16.10.x address for the management interface it fails SNMP Credential verification, but if I use the same creds and the 172.16.100.x address on the controller for one of non-management interfaces, it works but says it is an unsupported device. I am very confused.

[nshoe18]

I got the controller added via the 172.16.10.X address it is still saying unsupported device though.

[Stephen Rodriguez]

Take a look at the release notes for your version of NCS. it will tell you the supported code versions

Steve

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[nshoe18]

I did and it is supported.

NCS Version	Supported Controller Version	Supported MSE Version	Supported ISE Version	Supported Cisco IOS Switch Version	Operating System Requirements	Supported ACS Server Version
NCS 1.1.2.12	7.2.110.0 7.2.103.0,