Re: Needs to download the autonomous IOS for AIR-AP3802i-D-K9

balamurugan48011 · ‎02-20-2017

Hi Team,

We had purchased 3802i model Access point recently, we would like to work with standalone mode, so i tried to download the Autonomous IOS from cisco website, but this software doesn't available. can someone do help to resolve this?

For Information : we had a contract for this AP and also our CISCO ID has associated with contract.

Thanks

Satwant Singh · ‎02-20-2017

https://supportforums.cisco.com/discussion/13230486/needs-download-autonomous-ios-air-ap3802i-d-k9

Kindly don't make multiple copies of one topic

Leo Laohoo · ‎02-20-2017

Starting with the 1800/2800/3800, there is no more "autonomous" or "standalone" mode. Cisco has changed that to Cisco Mobility Express.

To convert the AP from controller-based IOS to Mobility Express, read THIS.

Don't forget to rate our useful posts.

balamurugan48011 · ‎02-20-2017

Hi Leo,

Thanks for your valuable reply, meanwhile i just wants to know some details

1. I am going to directly connect this AP to ISP (not through switch) , so i need to create dhcp in AP only, Is it possible in Mobility Express?

2. I want to configure one IP address to AP for Management before the Mobility Express IOS upgrade to AP , How to do it? Please explain

Thanks

Leo Laohoo · ‎02-20-2017

1. I am going to directly connect this AP to ISP (not through switch) , so i need to create dhcp in AP only, Is it possible in Mobility Express?

Yes, you can create a DHCP scope.

balamurugan48011 · ‎02-21-2017

Thanks Leo,

Can you give some idea about my 2nd question?

Leo Laohoo · ‎02-21-2017

Please read the Getting Started Guide.

balamurugan48011 · ‎02-22-2017

Hi Leo,

As per the document, I have assigned the IP address to the AP through the following command

#capwap ap ip 10.0.0.2 255.255.255.0 10.0.0.1

then, i have assigned the ip address to the system

10.0.0.1 255.255.255.0 default gateway 10.0.0.1

den i have tried to upload the image through below command

#ap-type mobility-express tftp://10.0.0.1/AIR-AP3800-K9-ME-8-3-102-0.tar

after that following commands is showing in my console

AP0042.68C6.08D0#ap-type mobility-express tftp://10.0.0.1/[*01/01/2016 10:43:06.0181] CAPWAP State: Discovery
[*01/01/2016 10:43:06.0182] Did not get log server settings from DHCP.
[*01/01/2016 10:43:15.5208] CAPWAP State: Discovery
[*01/01/2016 10:43:15.5209] Did not get log server settings from DHCP.
AP0042.68C6.08D0#ap-type mobility-express tftp://10.0.0.1/AIR-AP3800-K9-ME-8-3-102-0.tar[*01/01/2016 10:43:25.0236] CAPWAP State: Discovery
[*01/01/2016 10:43:25.0237] Did not get log server settings from DHCP.
AP0042.68C6.08D0#ap-type mobility-express tftp://10.0.0.1/AIR-AP3800-K9-ME-8-3-102-0.tar
Starting the ME image download...
It may take a few minutes to finish download.
If it is longer, please abort command, check network connection and try again
[*01/01/2016 10:43:34.5263] CAPWAP State: Discovery
[*01/01/2016 10:43:34.5264] Did not get log server settings from DHCP.
[*01/01/2016 10:43:44.0291] CAPWAP State: Discovery
[*01/01/2016 10:43:44.0292] Did not get log server settings from DHCP.
[*01/01/2016 10:43:53.5319] CAPWAP State: Discovery
[*01/01/2016 10:43:53.5323] Did not get log server settings from DHCP.
[*01/01/2016 10:44:03.0346] CAPWAP State: Discovery
[*01/01/2016 10:44:03.0347] Did not get log server settings from DHCP.
[*01/01/2016 10:44:12.5374] CAPWAP State: Discovery
[*01/01/2016 10:44:12.5375] Did not get log server settings from DHCP.

I have mentioned the #sh version details in below

Processor board ID FGL2026X9N8
AP Running Image : 8.2.20.16
Primary Boot Image : 8.2.20.16
Backup Boot Image : 0.0.0.0
1 Multigigabit Ethernet interfaces
1 Gigabit Ethernet interfaces
2 802.11 Radios
Radio Driver version : 9.0.5.5-W8964
Radio FW version : 9.1.8.1
NSS FW version :

Base ethernet MAC Address : 00:42:68:C6:08:D0
Part Number : 73-017278-05
PCA Assembly Number : 000-00000-00
PCA Revision Number :
PCB Serial Number : FOC20230UW4
Top Assembly Part Number : 068-100531-01
Top Assembly Serial Number : FGL2026X9N8
Top Revision Number : A0
Product/Model Number : AIR-AP3802I-D-K9

AP0042.68C6.08D0#[*01/01/2016 10:37:42.9236] CAPWAP State: Discovery
[*01/01/2016 10:37:42.9237] Did not get log server settings from DHCP.

Kindly check my process whether i am doing correct or not? still i am not able to upload the Mobility Express image, Please help

Leo Laohoo · ‎02-22-2017

The AP wants the IP address to be DHCP.

balamurugan48011 · ‎02-22-2017

but i am not using any DHCP server, i have configured IP manually to AP, Is there any possiblities ?

ahakels · ‎02-26-2017

Please Update you firmware to 8.3.

Use the following guide to setup :

http://www.cisco.com/c/en/us/td/docs/wireless/access_point/mob_exp/83/user_guide/b_ME_User_Guide_83/b_ME_User_Guide_83_chapter_01000.html

If the issue persists further please contact Cisco TAC as you have a contract

balamurugan48011 · ‎03-13-2017

Hi Team,

I have upgraded to 8.3, but i can able to work with Mobile devices only not laptop's.I am getting the error form Master AP while i am pinging from laptop(192.168.1.1) as attached Image but i can able to ping that AP from laptop(192.168.1.10).

sbhadrav@cisco.com · ‎02-28-2018

To configure standalone Cisco access point :-
1. Assign static IP address to AP
2. Create SSID name of WLAN1
3. Broadcast the SSID
4. NO security
5. Enable wireless interfaces
6. Check connectivity
7. Configure AP with a WPA2 PSK authentication

anjaiah.k · ‎12-05-2022

Hi

Iam reset the cisco AIR-AP3802I-D-k9 showing below screen. i am not able to assign to ip address. DHCP also not taking please give me suggestion how to assign ip address to air point.

charlygrand2013 · ‎09-23-2024

I know some time has been passed, did you solve the problem ?