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New 1142 will not attempt to contact 5508 controller

nmoore1978
Level 1
Level 1

Hello,

I have an issue with an existing WLAN that has 17 AP's on a 5508.  When I plug in my 1142 it boots up, but I do not see any attempts by the AP to join the 5508.  It receives an IP and then should check for my DNS entries that would point the AP to the controller.  The 1142 is on the same vlan as other AP's that work. 

I'm running 8.0.121.0 on the 5508.  It is licensed for 25 devices. 

What should I look for?  Should I post my console info from the 1142 when it boots? 

Thanks!

6 Replies 6

Leo Laohoo
Hall of Fame
Hall of Fame
Should I post my console info from the 1142 when it boots? 

Yes please. 

Also include the following outputs: 

1.  WLC:  sh sysinfo; 

2.  WLC:  sh time; and

3.  AP:  sh version