New Installation - LED stuck in AMBER MODE please help

[thags]

HI Guys

Hope you well

I am currently supporting an engineer onsite remotely  and have come across a strange problem .

I have installed a few controllers but none of them have behaved in this manner.

The  model is a WLC  5508-50k9 model wireless controller and software 7.0.98.0

I  have seen as per installation guideline that  amber means th following

Distribution ports 1-8 Off: Not present.

Green: Indicates SFP port is active and link is established.

Amber: Present with failure

This mean that so coherent fault lies as follows on Layer 1&2 .

The switch port light does not go green either.

We have used both xover and straight but no luck

The controller is using GLC - T to connect to the switch

Any idea guys

[George Stefanick]

Are you using a Cisco GLC-T?

[thags]

Yes as stated below in my original text

I am using Glc-T

[George Stefanick]

But are they CISCO ? Also are you using any transivers anywhere in line to this link ?