06-29-2018 12:27 AM - edited 07-05-2021 08:47 AM
Dear All
I have a question about troubleshooting " Operation State Down: Base Radio MAC:7c:95:f3:6c:c6:30 Cause=Unknown Reset Status:NA " This AP is break down in everyday. Pls support us or give us for information how to fix it out.
Pls check attached file
hope to hearing from you soon
if you have any question Pls feel to contact all the time.
Thank and Regard.
Solved! Go to Solution.
06-29-2018 02:24 AM - edited 06-29-2018 02:25 AM
Could be a software bug or hardware fault with this AP.
As you are running a very old 8.1 release, I suggest you upgrade to the latest 8.2.170.0, as there were several security issues fixed since your version. 8.1 has reached EoL and will not anymore get any updates.
Check the compatibility before upgrading, but I think the same AP models are supported in 8.1 and 8.2.
What model of AP are you running?
One more thing, does it always happen at the same time?
If yes, maybe it's attached to a power source that is being powered off at 0:00.
06-29-2018 02:24 AM - edited 06-29-2018 02:25 AM
Could be a software bug or hardware fault with this AP.
As you are running a very old 8.1 release, I suggest you upgrade to the latest 8.2.170.0, as there were several security issues fixed since your version. 8.1 has reached EoL and will not anymore get any updates.
Check the compatibility before upgrading, but I think the same AP models are supported in 8.1 and 8.2.
What model of AP are you running?
One more thing, does it always happen at the same time?
If yes, maybe it's attached to a power source that is being powered off at 0:00.
07-09-2018 11:17 PM
Thank you for your advice and I will try to improve. And here is the detail in the head asked to add it.
What model of AP are you running?
AP 1140
One more thing, does it always happen at the same time?
Happens at the same time.
If yes, maybe it's attached to a power source that is being powered off at 0:00.
the AP
AP uses a power supply as a power injector.
07-09-2018 11:42 PM
07-10-2018 02:49 AM
From log, switch port not offline at that time and I also have not upgrade firmware 8.2 yet.
07-10-2018 03:48 AM
07-10-2018 07:36 PM
So, Should I resolve this problems? And AP/Software is mean recommended firmware,isn't it?
07-10-2018 11:38 PM
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