PI2.1 : Cannot make Configuration Archive : Fetch Runing/Start Fail

[iantra123]

Hello,

I cannot make a configuration archive with PI2.1.

I'm using PI2.1 to control WLC.

When I run Configuration archive, it says Fetch Running: "Unkown error", Fetch Startup "Unknown Error", Fetch VLAN "Unknown Error".

What should be the reason?

I can enter in the WLC, configure it from PI, but cannot make "Archive Config"

Please help.

Regards,

[Moin Ilyas]

Please check the following:

SWIM and Configuration Archives support for Devices during Cisco Prime Infrastructure releases—Table 4 outlines the devices that the software image management and configuration archives support during the various Prime Infrastructure releases.

Table 4 SWIM and Configuration Archives support for Devices during Prime Infrastructure Releases

Devices	Prime Infrastructure Releases
Cisco 4400 Wireless LAN Controller1	1.2, 1.3, 1.4, 2.0, and 2.1
Cisco 5500 Series Wireless LAN Controllers	1.2, 1.3, 1.4, 2.0, and 2.1
Cisco WiSM1 Controller	1.2, 1.3, 1.4, 2.0, and 2.1
Cisco 2106 Wireless LAN Controller1	1.2, 1.3, 1.4, 2.0, and 2.1
Cisco 2504 Wireless LAN Controller	1.2, 1.3, 1.4, 2.0, and 2.1
Cisco 2800 and 3800 Series Integrated Services Routers	1.2, 1.3, 1.4, 2.0, and 2.1
Cisco Flex 7500 Series Wireless LAN Controller	1.2, 1.3, 1.4, 2.0, and 2.1
Cisco 8500 Wireless LAN Controller1	1.4, 2.0, and 2.1
Cisco Virtual Wireless LAN Controller1	1.4, 2.0, and 2.1
Cisco WiSM2 Controller	Not supported

^1.Prime Infrastructure 1.4 does not support SWIM in Cisco 2106/4400/8500/WiSM2/Virtual WLC.

Hope that helps.