Problem with 1042n-a-k9 not loggin in WLC 5508

[frodriguez1982]

hi all, I currently have the following problem:

the AP is not registered with the WLC, one of the problems is that the ap are unattainable for me 3 to 4 feet high.

procedures performed are:

  .-upgrade version 6.0 to 7.0

  .-upgrade version 7.0 to 7.2

  .-upgrade version 7.2 to 7.4

ap management is different from network management wlc:

attached some data of the problem

*spamApTask0: Feb 07 19:33:56.813: 7c:ad:74:dc:e0:2b Received LWAPP DISCOVERY REQUEST to ff:ff:ff:ff:ff:ff on port '13'

*spamApTask0: Feb 07 19:33:56.813: 7c:ad:74:dc:e0:2b Discovery Request received on wrong VLAN '15' on interface '13', in L3 mode, management VLAN = '10', AP Manager VLAN = '10', dropping the packet

[Sandeep Choudhary]

HI,

Put the AP in management vlan(10)

Also paste the output of these commands:

from WLC: sh sysinfo

from AP: sh version.

and console to AP and paste the bootup process here.

Reagrds

[frodriguez1982]

Hi

cannot put AP in the Management Vlan (10) this network is only for administration of Routers And Switches.

show version AP is impossible to have, are installed about 3 mts high.

One Answer was from another forum which was to downgrade the wlc 7.4 to 7.2

attached sysinfo.

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.0.220.0

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2

Build Type....................................... DATA + WPS

System Name...................................... WLC-01

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

IP Address....................................... 10.38.115.25

Last Reset....................................... Software reset

System Up Time................................... 2 days 20 hrs 7 mins 10 secs

System Timezone Location.........................

Current Boot License Level....................... base

Current Boot License Type........................ Permanent

Next Boot License Level.......................... base

Next Boot License Type........................... Permanent

--More-- or (q)uit

Configured Country............................... US  - United States

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +41 C

External Temperature............................. +28 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 1

Number of Active Clients......................... 0

Burned-in MAC Address............................ 10:F3:11:99:AC:40

Power Supply 1................................... Present, OK

Power Supply 2................................... Present, Power Off, Fan On

Maximum number of APs supported.................. 50

[Sandeep Choudhary]

(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.220.0
Bootloader Version............................... 1.0.1

As per your info you have 7.0.220.0 version on WLC.

interface '13', means you have LAG enabled, it is a logical interface number.  As for the AP, it sounds like it is on VLAN 15, and the WLC is hearing the broadcast message on VLAN 15 dynamic interface, instead of getting it on the management interface.

Unless you need clients in VLAN 15, you should remove the interface.  If you do need clients there, then put the AP on a different VLAN.

it was always better to have both interfaces on the same subnet,  this made it easier and trouble free .

Regards

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