07-24-2013 12:11 AM - edited 07-04-2021 12:30 AM
I have a 4402 controller with a few local aps that works fine. I tried to add an HREAP AP and am running into problems. The HREAP ap finds the controller and registers but the radios on the AP never come up. The operational status is always "down". The HREAP AP is a AP1242AG with lightweight firmware. If someone could let me know what I'm doing wrong that would be great.
thanks,
Josh
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07-24-2013 05:26 AM
Maybe not enough power? That usually happens when the AP doesn't get the provided power. You have it connected to a 802.af PoE?
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07-24-2013 03:50 AM
When the AP is joined, have you tried to enable the AP status or verify the radio status is enabled?
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07-24-2013 05:18 AM
The admin status of both radios is set to enable. What is wierd is that when I originally configured i had it on the same layer 2 network as the controller. Everything worked fine then. Now when I take the AP to the remote site the radios won't come on. Also when the AP first joins the controller the radios will come up for a split second and then reset.
07-24-2013 05:26 AM
Maybe not enough power? That usually happens when the AP doesn't get the provided power. You have it connected to a 802.af PoE?
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07-24-2013 05:41 AM
Yes I do. I will try connecting the power supply directly to AP to test it.
07-24-2013 07:39 AM
Changing to a external power supply fixed the problem. What is wierd is that before I converted the AP1242s to lightweight they were working fine off the same POE swtich.
07-24-2013 08:34 AM
You can always check the power draw and see if its pushing enough power. Might also try to swap ports or check the cable as the pair might be bad. If you do a show power inline (cisco switch) it should show you the hostname of the AP. If you see IEEE, then you might have a bad pair or a bad patch cord.
Thanks,
Scott
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07-24-2013 02:26 PM
Hello Josh,
As per your query i can suggest you the following solution-
There is not enough power available to turn the AP on.
Hope this will help you.
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