RAP Heartbeat Timeout

[justin.browne]

Good Day,

I am having issues with my RAP staying associated to my WLC. Every 20 - 30 minutes it disassociates with the WLC, with the logtrap stating heartbeat timeout. The device then immediately reassociates within 60 secs, however obviously my whole network drops out!! not good.

I am at a loss. Any thoughts?

Justin

[dennischolmes]

This is a connectivity issue with the network. Check the power on the PoE adapter first. Second, make sure all appropriate traffic is moving on the vlan that the RAP exists in a timely manner. Next, make sure that the switch port the RAP is plugged into is not in some way rate limited. After all, you are sending a lot of traffic through the one port.