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Re: 9800 APs, Catalyst Centre Intel Reported Errors - Invalid IE (49)

DATHOZ
Level 2
Level 2

I'm running WLC 9800-80 version 17.15.5 and client is sending this error and does disconnects from AP
Error can be seen from Catalyst Center

Reported Errors
Apr 14, 2026 10:31:19 AM
Detailed Information

Status
Report Received
Details
Type Device Analytics - Intel
APs (Invalid IEs)
Access Point: 52:68:93:BD:C3:10
BSSID: 52:68:93:BD:C3:16
Frame Type: Beacon
Error: Invalid IE (191)

2 Replies 2

Mark Elsen
Hall of Fame
Hall of Fame

 

    - @DATHOZ              FYI :   https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwn21361

  M.



-- Let everything happen to you  
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Reiner Maria Rilke (1899)

Rich R
VIP
VIP

CSCwn21361 is closed - Unreproducible.

@DATHOZ if you believe you can reliably reproduce the issue - and get an over the air packet capture for one or more of the offending packets, then you should open a TAC case and then TAC may re-open the bug if the OTA shows an error in the beacon from the AP.

Also keep in mind that this could just as easily be a bug in the Intel driver so:
- make sure your Intel driver is fully updated
- open a case with Intel as they might know about it already.

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TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
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