REDUNDANT CALL MANAGER LICENSE

[Kevin100]

Hai one customer need redundant call manager,at present they have complete setup with BE6000 and licensing.

They need one redundant BE6000 ,do i need to order complete license again for phones ,they need redundancy with call processing ,unity and contact centre express.

what is the recommended model for redundancy,its single site with 300 phones

Thanks

[adawa · Accepted solution]

Hello, Vijay. 

You can setup redundancy for your call processing, Unity and UCCX without getting/purchasing additional licenses. You can have as many servers for redundancy without changing the number of license you have. By the way, are you a re-seller for your customer?

Let me know if you have additional concerns or e-mail (adawa@cisco.com) me directly. Kind regards. 

[Kevin100]

Thanks for the reply

we are partner for cisco ,doing business mainly for govt.I have prepared configuration.

best regards

john

[gohussai]

Adawa well said ,i test it also and yes we  can setup redundancy for your call processing, Unity and UCCX without getting/purchasing additional licenses.