12-17-2010 06:39 AM - edited 07-03-2021 07:33 PM
Is there a way to reset a 1242's IP and Gateway (both are configured as the same IP due to a cut'n'paste error in the WCS ... so the AP is not reachable and the the fallback to DHCP won't work, because the AP can reach his false gateway...)
The AP is on a remote location so, i only can ask the user for onside support. Is there a easy way to get the AP back to do DHCP?
Solved! Go to Solution.
12-17-2010 06:48 AM
Hi,
Reboot the AP multiple times.. this has worked for me while troubleshooting with several customers.. however when ever this doesnt work.. we need to get the console access to the AP and then issue the below command..
en
debug lwapp console cli or debug capwap console cli
clear lwapp private-config or clear capwap private-config
end
LWAPP ap ip
LWAPP ap controller ip
or
debug lwapp console cli or debug capwap console cli
int fa 0
ip addr dhcp
end
This will do it...
lemme know if this answers your question
Regards
Surendra
====
Please dont forget to rate the usefull posts which answered your question or was helpfull
12-17-2010 06:48 AM
Hi,
Reboot the AP multiple times.. this has worked for me while troubleshooting with several customers.. however when ever this doesnt work.. we need to get the console access to the AP and then issue the below command..
en
debug lwapp console cli or debug capwap console cli
clear lwapp private-config or clear capwap private-config
end
LWAPP ap ip
LWAPP ap controller ip
or
debug lwapp console cli or debug capwap console cli
int fa 0
ip addr dhcp
end
This will do it...
lemme know if this answers your question
Regards
Surendra
====
Please dont forget to rate the usefull posts which answered your question or was helpfull
12-17-2010 07:05 AM
Thanks for the fast response!
Isn't there a other way? As I said, the LAP is at a remote location, so i can't use the console. The User there is no sysop...
I tried multiple reboots by powering down the LAP via his POE line, it did not work.
still: Thanks a lot for the help.
12-17-2010 07:13 AM
Hmmm.. ok.. lemme think.... !!!!!!!!!!!!@@@@@@@@@@######!!!!!!!!!!... Yup.. here is the another thing u can try..
if the AP is grabbing the power using POE, then try assigning a different VLAN on the switchport and try reloading the AP.. lets see if the AP grabs the ip from that VLAN.. then lets revert back if this works.. but have a strong feling this may not work.. but giving a try may help.. coz this as well helped me once!!
Lemme know if this answered your question...
Regards
Surendra
====
Please dont forget to rate the posts which answered your question or was helpfull
12-17-2010 07:21 AM
It does not grap a ip if I change the vlan.
It just wont grab any IP because it has a static one... If the static IP wouldn't reach the Gateway it should fall back to DHCP but it can reach his gateway(misconfigured as the LAPs own IP).
12-17-2010 07:24 AM
Hmmm.. we need the access to the AP to proceed
Lemme know if this answered your question
Regards
Surendra
====
Please dont forget to rate the posts which answered your question or was helpfull
12-17-2010 07:25 AM
That is my main problem
12-21-2010 03:29 AM
Well, I did send a technican out, he did it via console and the commands mentioned above,
seems it was the best way to deal with the problem...
I think there should be a warning in the WCS to prevent this from happening i dont think that i am the only one who did this fatal cut'n'paste mishap,
still thanks a lot for your help
12-21-2010 03:34 AM
Thats nice to hear!! lemme look into it by recreating the same on my device and file a enhancement bug as well!! have a great day!!
lemme know if that answered your question..
Regards
Surendra
====
Please dont forget to rate the posts which answered your question and mark it as answered or was helpfull
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