restore Cisco Prime NCS to factory defaults

[t.andrist]

We are replacing this appliance and I want to clean all our specific information off of the appliance.  Restore it back to factory defaults.

I tried the "application reset-config" command, but that tell my it's not valid in this version NCS?

How can I clean this?

Thanks, Tandrist

[AFROJ AHMAD]

Hi Tandrist,

To clean the database or restore to default

1. Stop the NCS    (ncs stop)

2. Ran 'ncs db reinitdb' 

3. Start the NCS (ncs start)

Note: this will delete all the devices , config ..would be like a fresh installed

Thanks-

Afroz

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[Miranda1]

Hello,

How do do a factory default on the Cisco Prime Appliance please?  Im connected to the secondary box as i have set up HA but i cant get it to change the IP of the secondary box at all as its keeps saying "HA removal cannot be done from Secondary server. Perform Failback and trigger HA removal from Primary server." The issue is that the primary server is now on a different IP to the secondary server and i want to configure the secondary server on the same IP range as the primary so i can set up HA back again. 

Please help.