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Roaming issue with Broadcom thin client on Cisco 5508

Erik Boss
Level 1
Level 1

We have a customer is a hospitilized environment.

Since two months they work full time with the new Dutch Electronic Patient Dossier.

We installed 3 Cisco 5508 controllers, version 7.0.230.0 last year on a HP-switched network on a layer 2 mobility domain.

Cisco 1041 AP are

The personnel works woth thin clients (http://www8.hp.com/nl/nl/products/thin-clients/product-detail.html?oid=5226831 The one with the double antenna.

This client has a Broadcom BCM943228HM4L 802.11 a.b.g.n (2x2) adapter.

On the client they have a connected RDP session to a server with the documents.

Now they are walking from one patient to another patient.

The problem they experience is a very late roaming.

At the beginning of the corridor, the client will associate, but is going to roam at the end of the corridor.

We installed 4 AP's on each corridor, so they signal is very well, maybe to well?

I disabled client loadbalancing and band select.

The lowest data rates are also disabled. Mandatory begins at 12 Mbps. I can increase this to 18 Mbps.

These clients work with PSK, with both methods (WPA-TKIP and WPA2-AES) enabled.

We did this because of many old and new clients.

The customer tried to find out the problem with a smartphone, same issue. Very late roaming.

I can upgrade the WLC to 7.0.240.0. The only problem I have is the WCS. When upgrading to 7.2 and higher I need to have NCS.

I don't know why they sold a AP1041 in stead of AP1042.. I think a price issue.

Thanks.

Regards,

Erik

1 Reply 1

Erik Boss
Level 1
Level 1

I think the driver on the thin client is the issue.

But why do the smartphones also have this problem?

Sticky clients I suppose.

Does anyone have a suggestion?

Regards,

Erik

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