Solved - Access point 3702i does not release DHCP ip
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10-27-2023 09:24 AM - edited 10-29-2023 11:46 AM
I just created a pka file but when connecting the mobile device to the 3702i access point, the device does not receive a DHCP IP address. Can anyone give me the solution. Thanks for all your helping
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10-29-2023 07:21 AM - edited 10-29-2023 07:39 AM
- what is a pka file and what is it used for? What does that have to do with the AP and DHCP?
Just realised pka file is Cisco Packet Tracer simulator. Packet tracer questions should be directed via https://www.netacad.com or https://learningnetwork.cisco.com/s/topic/0TO6e000000WEorGAG/packet-tracer
Since you're not working with a real AP the rest of my original questions might not have much relevance:
- is your 3702i connected to a WLC (lightweight AP) or is it running autonomous AP IOS?
- what software version is the AP and/or the WLC running?
- how is the WLAN which the device is connecting to configured?
- what debugs have you collected for the client?
- where is your DHCP server and how does the client DHCP request reach it (are you using DHCP relay)?
- your title says "3702i does not release DHCP ip" - the AP will continue using the DHCP IP address it obtains for as long as it keeps running. It will only renew the IP address it uses after a reboot. So it's quite normal for the AP to not release the IP its using.
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
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10-29-2023 10:25 AM
First of all, thanks for your response. Allow me to answer the following questions:
1. Both 3702i have connection to model WLC - PT (Wireless Lan Controller)
2. This WLC - PT model does not have a version, it only includes 3 settings: Wireless Lans, AP Groups and DHCP
3. My idea is to divide it into 2 separate WLANs WLAN10 and WLAN20 with addresses respectively WLAN10: 192.168.16.0/24 and WLAN20: 192.168.17.0/24
4. Device connected to AP 3702i does not receive IP from DHCP assigned to WLAN (example: AP 3702i-1 (WLAN10): 192.168.16.2 - The Laptop-1 connected: 192.168.16.3) even though AP 3702i has received configuration settings from WLC-PT model.
5. The WLC-PT model will take on the DHCP pool and allocation role, I use a switch to assign WLAN connection ports to the client side and a core switch to route to WLC-PT to get the DHCP address.
P/s: I have attached the file "InternetCafe.zip", you can download it and click on the Activity Wizard section to see the whole view of my Topology. Thanks again for your support
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10-29-2023 10:56 AM
I don't have or use packet tracer so I can't open your file.
I know there are a few regulars here who do use packet tracer so they might be able to help you.
Presume you are aware that PT is a simulator which only supports a subset of features for the devices which it emulates so some features and options which work on real Cisco devices simply won't work on PT.
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
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10-29-2023 11:18 AM
Ok thanks and appreciate your support
