06-19-2012 07:20 AM - edited 07-03-2021 10:19 PM
After upgrading to Cisco Prime NCS 1.1.0.58 some of the client data is not being populated or gathered. The graphs labeled "Client Count By Association/Authentication" and "Client Count By Wireless/Wired" are no longer being updated? Not sure what was changed during the upgrade or where to look to get it to start collecting the data again?
06-19-2012 07:46 AM
Eajackson,
Make sure your WLC, MSE and WCS/NCS code matches the compatibility matrix here:
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
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06-19-2012 11:58 AM
That was it. Thanks.
06-19-2012 01:22 PM
Glad you got it working!
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06-21-2012 07:59 AM
I think I spoke to soon. All of the codes match now but it is still not pulling in the client data?
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