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Stuck in Boot Loop Cisco C9120AXI-B

hgoodpaster1281
Level 1
Level 1

I decided to factory reset one of my APs and got stuck in a loop afterwards. I held the button for < 20 seconds and now see the following:

U-Boot 2017.09 (Jul 28 2023 - 19:54:06 -0700) Broadcom BCM49408

Board: VANC-i
I2C: ready
DRAM: 2 GiB
enable MMU ... OK
NAND: Status wait timeout: nandsts=0x0 mask=0x40000000, count=0
NAND ECC BCH-8, page size 4096 bytes, spare size used 216 bytes
1024 MiB
MMC:
SF: Detected mx25l6405d with page size 256 Bytes, erase size 4 KiB, total 8 MiB
A}L▒▒▒B▒P$▒▒X▒▒VI▒AAUT$GEi)IE▒q▒UR▒Mqu+▒aRD▒E!eR+D▒▒AAEau"▒EMAA▒s▒▒!▒hEaa▒▒y
g▒▒$▒T▒A▒ADqmx▒ARh(DZ
Q▒!▒▒}q▒X▒q▒a UWBy▒j▒▒P▒▒qw▒Ă▒▒▒▒0P_k@AU)qQ-▒ ▒▒`Hy▒▒▒Hy▒▒d HX▒▒`LX▒▒`LX▒▒`LX▒▒`HY▒▒`H▒▒▒(▒▒ƅ▒▒a▒▒▒hiM▒▒`iL▒▒(mL▒mL▒▒HmL▒ iM▒▒(iy▒▒E▒C▒/"▒mL ▒(_a▒ZKX
▒Y1ET▒B▒▒z+]i9▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒I(▒9A▒▒▒h▒*▒la▒q▒ծ▒lQUZ▒▒▒1▒q▒▒;▒]▒@▒ y}m}▒)▒UX▒▒▒Ą▒IEYyAR\I▒]AUauAŎHˮ▒▒QT▒a▒X▒AI▒)cP▒▒▒▒▒▒▒▒QEH▒dHQ▒▒ai▒AaMAGS▒▒▒PY▒ A▒DR@dE▒▒@▒▒Hu▒BDEH%▒y▒b▒▒P▒▒▒qI▒▒▒_▒▒▒a▒▒
▒▒▒qD$quDqn▒▒o["e▒IQUVX|˟▒▒▒A}HY▒▒dGEI▒T▒▒y^▒▒▒▒]Iq▒▒▒ ܉▒MD▒▒▒Q^y ▒QEP▒▒pe▒V▒]ܪ ▒U6▒▒▒▒[*01/01/1970 00:00:15.3120] buginf() enabled.
[*01/01/1970 00:00:15.3190] Made it into bootsh: Aug 11 2022 00:10:33 T-24d9397c ed0a4659b2d7c81901185234c3a17e4e-g24d9397c-aut
[*01/01/1970 00:00:17.4320] verify signature failed for /bootpart/part1/ramfs_da ta_cisco.cpio.lzma
[*01/01/1970 00:00:17.4570] Rebooting in 5 seconds ...[01/01/1970 00:00:22.4570] device_shutdown: dev=0xffffffc03aff5020 driver=0xffffffc0009803a8 shutdown=0xff ffffc00039bef8
[01/01/1970 00:00:22.4680] device_shutdown: dev=0xffffffc03afd0098 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.4780] device_shutdown: dev=0xffffffc03f2a7898 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.4890] device_shutdown: dev=0xffffffc03aff4820 driver=0xffff ffc0009803a8 shutdown=0xffffffc00039bef8
[01/01/1970 00:00:22.5000] device_shutdown: dev=0xffffffc03f2a7098 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.5110] device_shutdown: dev=0xffffffc03f2a6898 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.5210] device_shutdown: dev=0xffffffc03f293e20 driver=0xffff ffc0009803a8 shutdown=0xffffffc00039bef8
[01/01/1970 00:00:22.5320] device_shutdown: dev=0xffffffc03f2a6098 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.5430] device_shutdown: dev=0xffffffc03f2a5898 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.5540] device_shutdown: dev=0xffffffc03f293020 bus=0xffffffc 000995558 shutdown=0xffffffc000485520
[01/01/1970 00:00:22.5640] device_shutdown: dev=0xffffffc03f292e20 bus=0xffffffc 000995558 shutdown=0xffffffc000485520
[01/01/1970 00:00:22.5750] device_shutdown: dev=0xffffffc03f292620 bus=0xffffffc 000995558 shutdown=0xffffffc000485520
[01/01/1970 00:00:22.5860] device_shutdown: dev=0xffffffc0771d5870 bus=0xffffffc 000995558 shutdown=0xffffffc000485520
[01/01/1970 00:00:22.5970] device_shutdown: dev=0xffffffc077a3fe10 driver=0xffff ffc000996888 shutdown=0xffffffc0003f1b38
[01/01/1970 00:00:22.6070] device_shutdown: dev=0xffffffc077a3e010 driver=0xffff ffc000995270 shutdown=0xffffffc0003f1b38
[01/01/1970 00:00:22.6180] device_shutdown: dev=0xffffffc0779abe10 driver=0xffff ffc000995198 shutdown=0xffffffc0003f1b38
[01/01/1970 00:00:22.6290] reboot: Restarting sy▒----
BTRM
V1.6
CPU0
L1CD
MMUI
MMU7
DATA
ZBBS
MAIN
OTP?
REF?
REFP
RTF?
RTFP
OTPP
FSBT
SNOR
IMG?
IMGL
UHD?
UHDP
RLO?
RLOP
AHD?
ROT?
ROTA
MID?
MIDP
AHDP
SBI?
SBIA
PASS
----
In: serial
Out: serial
Err: serial
Platform: 4908
SF: Detected mx25l6405d with page size 256 Bytes, erase size 4 KiB, total 8 MiB
pmc_init:PMC using DQM mode
pmc_patch_4908:7 0 fc7f0462 35b035d
Board IP address : 192.168.1.1:ffffff00
Host IP address : 192.168.1.200
Gateway IP address : 10.1.1.1
Run from flash/host/tftp (f/h/c) : f
Default host run file name : vmlinux
Default host flash file name : bcm963xx_fs_kernel
Boot delay (0-9 seconds) : 3
Default host ramdisk file name :
Default ramdisk store address :
Board Id (0-18) : VANC_54991
Number of MAC Addresses (1-32) : 11
Base MAC Address : c8:28:e5:6e:4e:c4
PSI Size (1-128) KBytes : 48
Enable Backup PSI [0|1] : 0
System Log Size (0-256) KBytes : 0
Auxillary File System Size Percent: 0
flow memory allocation (MB) : 43
buffer memory allocation (MB) : 16
DHD 0 memory allocation (MB) : 0
DHD 1 memory allocation (MB) : 0
DHD 2 memory allocation (MB) : 0
Partition 1 Size (MB) : 0M
Partition 2 Size (MB) : 0M
Partition 3 Size (MB) : 0M
Partition 4 Size (MB) (Data) : 4M

BootImage: MASTER
Found external PHY firmware image
MTDPART Str = (mtdparts=nand:1m(nvram),5888k(bootfs),-(fs))
Net: Registering Ethernet Driver.....
Broadcom BCM 4908 Ethernet driver 0.1
pmc_switch_power_up: Rgmii Tx clock zone1 enable 0 zone2 enable 0.
Setting SGMII Calibration value to 0x9
swap_pair = 0

Detecting PHYs...
84880 A0 ae02:5158 --> N/A
84881 A0 ae02:5150 --> N/A
84884 A0 ae02:5148 --> N/A
84884E A0 ae02:5168 --> N/A
84885 A0 ae02:5178 --> N/A
84886 A0 ae02:5170 --> N/A
84887 A0 ae02:5144 --> N/A
84888 A0 ae02:5140 --> N/A
84888E A0 ae02:5160 --> N/A
84888S A0 ae02:5174 --> N/A
84880 B0 ae02:5159 --> N/A
84881 B0 ae02:5151 --> N/A
84884 B0 ae02:5149 --> N/A
84884E B0 ae02:5169 --> N/A
84885 B0 ae02:5179 --> N/A
84886 B0 ae02:5171 --> N/A
84887 B0 ae02:5145 --> N/A
84888 B0 ae02:5141 --> N/A
84888E B0 ae02:5161 --> N/A
84888S B0 ae02:5175 --> N/A
84891 A0 3590:5090 --> N/A
54991 A0 3590:5094 --> N/A
54991E A0 3590:5098 --> N/A
84891L A0 3590:5080 --> N/A
54991L A0 3590:5084 --> N/A
54991EL A0 3590:5088 --> N/A
84892 A0 3590:50a0 --> N/A
54992 A0 3590:50a4 --> N/A
54992E A0 3590:50a8 --> N/A
84894 A0 3590:50b0 --> N/A
54994 A0 3590:50b4 --> N/A
54994E A0 3590:50b8 --> N/A
54991H A0 3590:50d0 --> N/A
54994H A0 3590:50f0 --> N/A
84891 B0 3590:5091 --> N/A
54991 B0 3590:5095 --> N/A
54991E B0 3590:5099 --> N/A
84891L B0 3590:5081 --> N/A
54991L B0 3590:5085 --> N/A
54991EL B0 3590:5089 --> 0x1f
84892 B0 3590:50a1 --> N/A
54992 B0 3590:50a5 --> N/A
54992E B0 3590:50a9 --> N/A
84894 B0 3590:50b1 --> N/A
54994 B0 3590:50b5 --> N/A
54994E B0 3590:50b9 --> N/A
54991H B0 3590:50d1 --> N/A
54994H B0 3590:50f1 --> N/A

Loading firmware into detected phys...
Firmware version: Blackfin B0 v02-02-03-2020-03-16
Loading firmware into phys: map=0x80000000
Halt the phys processors operation
Upload the firmware into the on-chip memory
100%
Reset the processors to start execution of the code in the on-chip memory
Verify that the processors are running: OK
Verify that the firmware has been loaded with good CRC: OK
Firmware loading completed successfully

Unsupported MII type: 0
bcm4908_eth-0
MAC: c8:28:e5:6e:4e:c4

Hit ESC key to stop autoboot: 0
Mounting UBI device fs
ubi0: attaching mtd3
MG link 1G
ubi0: scanning is finished
ubi0: attached mtd3 (name "mtd=2", size 1017 MiB)
ubi0: PEB size: 262144 bytes (256 KiB), LEB size: 253952 bytes
ubi0: min./max. I/O unit sizes: 4096/4096, sub-page size 4096
ubi0: VID header offset: 4096 (aligned 4096), data offset: 8192
ubi0: good PEBs: 4065, bad PEBs: 4, corrupted PEBs: 0
ubi0: user volume: 3, internal volumes: 1, max. volumes count: 128
ubi0: max/mean erase counter: 99/23, WL threshold: 4096, image sequence number: 589751834
ubi0: available PEBs: 33, total reserved PEBs: 4032, PEBs reserved for bad PEB h andling: 76
Load Addr 0x10000000
Mount UBIFS PARTITION part1 ...
Loading file 'part1/part.bin' to addr 0x10000000...
Done

Checking image signing.
Image signing verification success for part part1 continue to run...
Multi Image Header Found
Count = 0 Offset = 0x10000050 Len = 11199200
Count = 1 Offset = 0x10aae330 Len = 3624983
Count = 2 Offset = 0x10e23348 Len = 7202
Booting from Partition: part1
arg 0: 0x10000050
arg 1: 0x3000000
arg 2: 0x1800000
## Loading init Ramdisk from Legacy Image at 03000000 ...
Image Name: Simple Ramdisk Image
Created: 2022-08-11 0:34:38 UTC
Image Type: AArch64 Linux RAMDisk Image (lzma compressed)
Data Size: 3624919 Bytes = 3.5 MiB
Load Address: 00000000
Entry Point: 00000000
Verifying Checksum ... OK
## Flattened Device Tree blob at 01800000
Booting using the fdt blob at 0x1800000
load dtb from fixed memory location directly...
/memory = 0x80000000 bytes @ 0x0
Set Memory to 2147483648l
WARNING: Node's property /reserved-memory/dt_reserved_buffer is not defined
WARNING: Node's property /reserved-memory/dt_reserved_flow is not defined
Appending NVRAM to dtb, ret:0
Loaded DTB from 0x01800000 with size 7202l
Curr Boot Args: console=ttyS0,115200 activepart=part2 activeboot=0 bootver=0x62 boardid=0x2 forceboot=0 coherent_pool=4M cpuidle_sysfs_switch pci=pcie_bus_safe rootwait crashkernel=128M@0M ttyS0 mtdparts=nand:1m(nvram),5888k(bootfs),-(fs) u bi.mtd=fs apmode=me BOOT_DEBUG=0
DTB Boot Args (coherent_pool=4M cpuidle_sysfs_switch pci=pcie_bus_safe rootwait crashkernel=128M@0M)
Bootargs set to setenv bootargs console=$consoledev,$baudrate activepart=part1 a ctiveboot=0 bootver=0x62 boardid=0x2 forceboot=0 coherent_pool=4M cpuidle_sysfs_ switch pci=pcie_bus_safe rootwait crashkernel=128M@0M $console $nandEcc $mtdpart s ubi.mtd=fs apmode=me BOOT_DEBUG=0
Cleanup Complete.... ARMv8_secure_init_done!!!
Loading Ramdisk to 4fb30000, end 4fea4fd7 ... OK
reserving fdt memory region: addr=0 size=20000
Using Device Tree in place at 0000000001800000, end 0000000001804c21

Starting kernel ...

[01/01/1970 00:00:04.5270] hub 3-0:1.0: config failed, hub doesn't have any port s! (err -19)
[01/01/1970 00:00:04.5360] brcmboard registered
[*01/01/1970 00:00:15.3200] buginf() enabled.
[*01/01/1970 00:00:15.3270] Made it into bootsh: Aug 11 2022 00:10:33 T-24d9397c ed0a4659b2d7c81901185234c3a17e4e-g24d9397c-aut
[*01/01/1970 00:00:17.4410] verify signature failed for /bootpart/part1/ramfs_da ta_cisco.cpio.lzma
[*01/01/1970 00:00:17.4620] Rebooting in 5 seconds ...[01/01/1970 00:00:22.4620] device_shutdown: dev=0xffffffc076cc7c20 driver=0xffffffc0009803a8 shutdown=0xff ffffc00039bef8
[01/01/1970 00:00:22.4730] device_shutdown: dev=0xffffffc07681a098 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.4830] device_shutdown: dev=0xffffffc076819898 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.4940] device_shutdown: dev=0xffffffc076cc7420 driver=0xffff ffc0009803a8 shutdown=0xffffffc00039bef8
[01/01/1970 00:00:22.5050] device_shutdown: dev=0xffffffc076819098 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.5160] device_shutdown: dev=0xffffffc076818898 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.5260] device_shutdown: dev=0xffffffc076cc6a20 driver=0xffff ffc0009803a8 shutdown=0xffffffc00039bef8
[01/01/1970 00:00:22.5370] device_shutdown: dev=0xffffffc076818098 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.5480] device_shutdown: dev=0xffffffc077117898 bus=0xffffffc 00097f968 shutdown=0xffffffc00038f4a8
[01/01/1970 00:00:22.5590] device_shutdown: dev=0xffffffc076cc5c20 bus=0xffffffc 000995558 shutdown=0xffffffc000485520
[01/01/1970 00:00:22.5690] device_shutdown: dev=0xffffffc076cc5a20 bus=0xffffffc 000995558 shutdown=0xffffffc000485520
[01/01/1970 00:00:22.5800] device_shutdown: dev=0xffffffc076cc5220 bus=0xffffffc 000995558 shutdown=0xffffffc000485520
[01/01/1970 00:00:22.5910] device_shutdown: dev=0xffffffc003b05c70 bus=0xffffffc 000995558 shutdown=0xffffffc000485520
[01/01/1970 00:00:22.6020] device_shutdown: dev=0xffffffc077a3fe10 driver=0xffff ffc000996888 shutdown=0xffffffc0003f1b38
[01/01/1970 00:00:22.6120] device_shutdown: dev=0xffffffc077a3e010 driver=0xffff ffc000995270 shutdown=0xffffffc0003f1b38
[01/01/1970 00:00:22.6230] device_shutdown: dev=0xffffffc0779abe10 driver=0xffff ffc000995198 shutdown=0xffffffc0003f1b38
[01/01/1970 00:00:22.6340] reboot: Restarting sy▒----
BTRM
V1.6
CPU0
L1CD
MMUI
MMU7
DATA
ZBBS
MAIN
OTP?
REF?
REFP
RTF?
RTFP
OTPP
FSBT
SNOR
IMG?
IMGL
UHD?
UHDP
RLO?
RLOP
AHD?
ROT?
ROTA
MID?
MIDP
AHDP
SBI?
SBIA
PASS
----
In: serial
Out: serial
Err: serial
Platform: 4908
SF: Detected mx25l6405d with page size 256 Bytes, erase size 4 KiB, total 8 MiB
pmc_init:PMC using DQM mode
pmc_patch_4908:7 0 fc9d0462 360035c
Board IP address : 192.168.1.1:ffffff00
Host IP address : 192.168.1.200
Gateway IP address : 10.1.1.1
Run from flash/host/tftp (f/h/c) : f
Default host run file name : vmlinux
Default host flash file name : bcm963xx_fs_kernel
Boot delay (0-9 seconds) : 3
Default host ramdisk file name :
Default ramdisk store address :
Board Id (0-18) : VANC_54991
Number of MAC Addresses (1-32) : 11
Base MAC Address : c8:28:e5:6e:4e:c4
PSI Size (1-128) KBytes : 48
Enable Backup PSI [0|1] : 0
System Log Size (0-256) KBytes : 0
Auxillary File System Size Percent: 0
flow memory allocation (MB) : 43
buffer memory allocation (MB) : 16
DHD 0 memory allocation (MB) : 0
DHD 1 memory allocation (MB) : 0
DHD 2 memory allocation (MB) : 0
Partition 1 Size (MB) : 0M
Partition 2 Size (MB) : 0M
Partition 3 Size (MB) : 0M
Partition 4 Size (MB) (Data) : 4M

Any help would be greatly appreciated. Thanks!

1 Accepted Solution

Accepted Solutions

Leo Laohoo
Hall of Fame
Hall of Fame

@hgoodpaster1281 wrote:
[*01/01/1970 00:00:17.4410] verify signature failed for /bootpart/part1/ramfs_da ta_cisco.cpio.lzma

This is a very well-known issue:  CSCvx32806 

I present two options: 

1.  RMA the AP.  

2.  Read Recover from a Boot Loop Caused by Image Corruption on Wave 2 and 11ax Access Points (CSCvx32806)

View solution in original post

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

@hgoodpaster1281 wrote:
[*01/01/1970 00:00:17.4410] verify signature failed for /bootpart/part1/ramfs_da ta_cisco.cpio.lzma

This is a very well-known issue:  CSCvx32806 

I present two options: 

1.  RMA the AP.  

2.  Read Recover from a Boot Loop Caused by Image Corruption on Wave 2 and 11ax Access Points (CSCvx32806)

Thanks for your quick response! My initial problem seemed to be that we were unable to access the image that I saw provided everywhere, but a coworker of mine logged into our company account and downloaded the image that I needed to flash.

Review Cisco Networking for a $25 gift card