Syslog message: "%CCX-4-MSGTAG010: [PA]ccx_rm.c:3016 Reached max Rm clients. droppingxx:xx:xx:xx:xx:xx"

[janne_aho]

Hi!

We encounter a lot of this kind of syslog messages from our Flex 7510 controller. These can be identified to our Wi-Fi VoIP phones (Cisco 7925G). We have about 1500 phones connected to our controller. We are running software 8.0.152.0 on it.

There is one flexconnect group for one site with about 6 access points and 7 phones. We have this kind of flexconnect groups about 200, so this should not be a resource problem.

Does anyone has a deeper knowledge behind this message - is it informational or something to be worried about?

Here is one line from our log:

Local0.Warning    10.10.10.6    WLC01: *iappSocketTask: Nov 21 00:00:05.933: %CCX-4-MSGTAG010: [PA]ccx_rm.c:3016 Reached max Rm clients. dropping74:26:ac:65:f3:dd

[Flavio Miranda]

Hi @janne_aho

Try the following command:

show client ccx rm <mac> status

Share the output here please.

-If I helped you somehow, please, rate it as useful.-

[janne_aho]

Hi,

Here is an output from console. First one is the latest that was dropped and two after that I randomly picket up from controller:

(Cisco Controller) >show client ccx rm 74:26:ac:65:f6:55 status
Client not in the unicast rm list
(Cisco Controller) >show client ccx rm 58:ac:78:8d:07:b6 status
Client not in the unicast rm list
(Cisco Controller) >show client ccx rm 58:ac:78:8d:1f:72 status
Client not in the unicast rm list