Template issue

[soportefibratel]

Hi

I made a template, and when my customers connected their devices and the devices were registered on the cloud, I saw that the template was bound to that network, the network template appeared in red.

Why do I not receive synchronization

[aleabrahao]

Can you send a print screen to better understand what you are saying?

[soportefibratel]

Hey, I've found the answer.

There was an opcion to bind the switch .

The issue right now is that I can't see the ports on MX. it is taht i have to bind a template ? I get and error in SW

On the side on MX i cant see the ports

MX

[aleabrahao]

You management VLAN is misconfigured.

By default, the switch will try to contact Meraki Dashboard on the untagged (native) VLAN. Alternately, you can specify the management VLAN under Configure > Switch settings. This allows the switch to reach the internet via a trunk port.

[soportefibratel]

I hve the template trunk native vlan 10 . I can not understand you .

[aleabrahao · Accepted solution]

You need to specify the management VLAN under Configure > Switch settings. It's not a switch port configuration It's a Global switch configuration.

[soportefibratel]

i fix the vlan 10

I get this error

i get BAD ip Adress

[aleabrahao]

There is a how to resolve this error. Click on it and you can read more about it.

[soportefibratel]

thanks for your support