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Trying to determine the age of a 1242AG access point

wilddoktor-sp
Level 1
Level 1

I have an AIR-LAP1242AG-A-K9, serial number FTX1623B0RX. I just need to know how old this unit is. Any idea how I find that info? (I haven't attached it to our Cisco account, so I can't open a TAC for it.)

Thanks!

Boot Version  12.4.13.0
IOS Version   12.4(23c)JA5
Mini IOS Version  3.0.51.0

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Year of Manufacture:  2012

Date of Manufacture:  Between 04 to 08 June

Ravi Singh
Level 7
Level 7

Try this ...

1.  Go to the Service Contract Centre:  http://www.cisco.com/warp/public/437/scc/index.html
2.  Click "Launch Tool"
3.   A window should hopefully pop up.  In the search bar, choose "Serial  Number" and you enter you-know-what in the box next to it.
4.   Here's the funny bit ... If you have a result, then good.  If you don't  you'll have a hyperlink to "log a support case".  I recommend this is  your next step.  It takes Cisco a maximum of 4 hours to respond to your  initial queries.

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