Unable to join network

[danielwilder]

The WLC 2504 has two SSID, both on the management interface.

Both WLAN are identical confirguration except for SSID and password.

On the first WLAN, I am able to connect without any trouble.

On the second WLAN I am unable to connect. iPad returns a "Unable to join the network" error message / Blackberry returns a "Unable to authenticate against network" message.

Any ideas?

Regards

Daniel

[George Stefanick]

How are your WLAN configured for security ?

Also -- try to connect the client then look on the clients in the WLC and look for the PEM state .. What state is it in 802.1X_REQ or DHCP_REQ or RUN

[danielwilder]

Hi George

Thanks for your reply.

I'm using just WPA+WPA2 with Fast Transition.

Under WPA+WPA2 parameters, only WPA2 Policy-AES is ticked.

For Authentication, PSK and FT PSK are ticked with an 8 character ASCII password.

The policy management state is RUN.

Why would the same WLAN config work on one SSID but not another?

Regards

Daniel

[George Stefanick · Accepted solution]

Under controller do you have FAST SSID enabled ?

[danielwilder]

I have now and all is working fine.

Many thanks for the quick response.

Regards

Daniel

[George Stefanick]

I'm glad it's workimg. Thanks for supporting the rating system!