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unable to ping self IP and gateway in Cisco WLC 9800

Vigneshtl
Level 1
Level 1

Hi,

Am tried to build a new wireless setup using Cisco Access point (9120 model). I was loaded Cisco 9800 series WLC image.

Now am assigned an IP address and specified a gateway from CLI. Then am try to ping the Self IP address and gateway but unable to ping both IPs.

 

Configurations :

WLC70F0#show ip int br
Interface IP-Address OK? Method Status Protocol
GigabitEthernet0 100.0.0.26 YES NVRAM up up
WLC70F0#

 

WLC70F0#ping 100.0.0.26
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 100.0.0.26, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
WLC70F0#ping 100.0.0.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 100.0.0.1, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
WLC70F0#

3 Replies 3

Rich R
VIP
VIP

Works fine for me on 17.3.1:

C9120AXI-WLC#sh ip int brief
Interface IP-Address OK? Method Status Protocol
GigabitEthernet0 192.168.1.57 YES NVRAM up up
C9120AXI-WLC#ping 192.168.1.57
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.1.57, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/4/16 ms
C9120AXI-WLC#ping 192.168.1.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.1.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/2 ms
C9120AXI-WLC#

 

What version of code are you using?

 

Hi, Code version 17.3.1

hi, Please find the running configurations :

 

ciscocatlab2#sh running-config
Building configuration...

Current configuration : 8473 bytes
!
! Last configuration change at 19:49:21 UTC Sun Aug 23 2020
!
version 17.3
service timestamps debug datetime msec
service timestamps log datetime msec
service call-home
no platform punt-keepalive disable-kernel-core
no platform punt-keepalive settings
platform console serial
!
hostname ciscocatlab2
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
no fips authorization-key
!
--More--  !
!
!
login on-success log
!
!
!
!
!
!
crypto pki trustpoint SLA-TrustPoint
enrollment pkcs12
revocation-check crl
!
crypto pki trustpoint TP-self-signed-4048035488
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-4048035488
revocation-check none
rsakeypair TP-self-signed-4048035488
!
!
crypto pki certificate chain SLA-TrustPoint
certificate ca 01
--More--   30820321 30820209 A0030201 02020101 300D0609 2A864886 F70D0101 0B050030
32310E30 0C060355 040A1305 43697363 6F312030 1E060355 04031317 43697363
6F204C69 63656E73 696E6720 526F6F74 20434130 1E170D31 33303533 30313934
3834375A 170D3338 30353330 31393438 34375A30 32310E30 0C060355 040A1305
43697363 6F312030 1E060355 04031317 43697363 6F204C69 63656E73 696E6720
526F6F74 20434130 82012230 0D06092A 864886F7 0D010101 05000382 010F0030
82010A02 82010100 A6BCBD96 131E05F7 145EA72C 2CD686E6 17222EA1 F1EFF64D
CBB4C798 212AA147 C655D8D7 9471380D 8711441E 1AAF071A 9CAE6388 8A38E520
1C394D78 462EF239 C659F715 B98C0A59 5BBB5CBD 0CFEBEA3 700A8BF7 D8F256EE
4AA4E80D DB6FD1C9 60B1FD18 FFC69C96 6FA68957 A2617DE7 104FDC5F EA2956AC
7390A3EB 2B5436AD C847A2C5 DAB553EB 69A9A535 58E9F3E3 C0BD23CF 58BD7188
68E69491 20F320E7 948E71D7 AE3BCC84 F10684C7 4BC8E00F 539BA42B 42C68BB7
C7479096 B4CB2D62 EA2F505D C7B062A4 6811D95B E8250FC4 5D5D5FB8 8F27D191
C55F0D76 61F9A4CD 3D992327 A8BB03BD 4E6D7069 7CBADF8B DF5F4368 95135E44
DFC7C6CF 04DD7FD1 02030100 01A34230 40300E06 03551D0F 0101FF04 04030201
06300F06 03551D13 0101FF04 05300301 01FF301D 0603551D 0E041604 1449DC85
4B3D31E5 1B3E6A17 606AF333 3D3B4C73 E8300D06 092A8648 86F70D01 010B0500
03820101 00507F24 D3932A66 86025D9F E838AE5C 6D4DF6B0 49631C78 240DA905
604EDCDE FF4FED2B 77FC460E CD636FDB DD44681E 3A5673AB 9093D3B1 6C9E3D8B
D98987BF E40CBD9E 1AECA0C2 2189BB5C 8FA85686 CD98B646 5575B146 8DFC66A8
467A3DF4 4D565700 6ADF0F0D CF835015 3C04FF7C 21E878AC 11BA9CD2 55A9232C
7CA7B7E6 C1AF74F6 152E99B7 B1FCF9BB E973DE7F 5BDDEB86 C71E3B49 1765308B
5FB0DA06 B92AFE7F 494E8A9E 07B85737 F3A58BE1 1A48A229 C37C1E69 39F08678
--More--   80DDCD16 D6BACECA EEBC7CF9 8428787B 35202CDC 60E4616A B623CDBD 230E3AFB
418616A9 4093E049 4D10AB75 27E86F73 932E35B5 8862FDAE 0275156F 719BB2F0
D697DF7F 28
quit
crypto pki certificate chain TP-self-signed-4048035488
certificate self-signed 01
30820330 30820218 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 34303438 30333534 3838301E 170D3230 30383233 30333137
34335A17 0D333030 38323330 33313734 335A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D34 30343830
33353438 38308201 22300D06 092A8648 86F70D01 01010500 0382010F 00308201
0A028201 0100B937 7AE2713C 11732FA3 56E5A91F A087388F 3D462F0D DC6FAF1D
373EA8C8 BBD611FB 1B604CE4 99A40892 6098F88B E457A823 04882B9F 2417A5D8
4ECAA46F 873C4059 B33DDC64 0E2D270E C8F5FDF1 B0C9E9F2 FD97B8D4 A349ECDE
1DBBE563 765D6E50 C88CDBC8 47B03B11 4FD96B8A 2639D1DB 6C1BA518 81B09C58
87999FFF 3BE64397 FEDF02C4 9A6D9677 9C502FF0 34B0A7FE 481C8238 FE3D718F
D9875002 54D45929 9CBF0A08 C3E37FB1 1965E74B CA8EC2F2 088384F4 6E646FE2
9E2D486B 5AF4F67A 1DC23C06 AEF92EDC 6D8D6B05 B5F318A1 60C508DC 46EA3665
8E03A412 B6A612AC 7C25F160 37BECB3A FAABC7FA B21EAE2E EE680D40 68FB3E7C
F8E9BD0A 94B90203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF
301F0603 551D2304 18301680 14476A30 2B1543FF 2947AB94 DB4C8C8A D562F82B
56301D06 03551D0E 04160414 476A302B 1543FF29 47AB94DB 4C8C8AD5 62F82B56
--More--   300D0609 2A864886 F70D0101 05050003 82010100 5E184615 6419DAE7 CF255DB4
29400A51 4E6F0E46 9C7B7688 4AE25DB8 4F986498 9A84D0A5 87F7FF37 9A8AE5D2
93D603FC 86D739DF 4C3259F3 475B9D69 BE2AB1F6 64F10C2F 3EE4A56C C2FBAEAB
C7D5D0C0 8557F199 1A767880 342EAFAB FE6FCBCC 49443FB7 FE893041 30504BE3
7A8D37F7 D5A65845 E0364AED 3B40AB53 8F261759 AE852D5A 8A653458 EF795962
09F8A582 B6908401 675DD71F 40ECE3EE BA9DAB9F 369A3CC3 16193D43 8ECCCA3B
B952118D CCAD147C 69A3A5B4 2E81F58B 8F3893F9 5D525FFC C24EF9D9 E4F0D532
FB64EE46 E9C26FE2 91EF81A2 133046CF 0195938D 1F3D8E86 88F87D14 F46FE044
52C06709 8AB92707 8767150A 25014748 9ED8AEDC
quit
!
memory free low-watermark processor 12998
!
license udi pid C9800-AP sn FGL2431L3HJ
user-name admin
creation-time 1598152809
privilege 10
password 0 Cisco123
!
redundancy
mode sso
!
!
--More--  !
!
!
!
!
!
interface GigabitEthernet0
mac-address 0000.5e00.0101
ip dhcp client client-id GigabitEthernet0
ip dhcp client broadcast-flag clear
ip address 100.0.0.26 255.255.255.0
no negotiation auto
!
interface Vlan1
no ip address
!
interface Vlan60
ip address 192.168.1.20 255.255.255.0
!
ip default-gateway 100.0.0.1
ip http server
ip http authentication local
ip http secure-server
--More--  ip forward-protocol nd
ip tftp source-interface GigabitEthernet0
ip route 0.0.0.0 0.0.0.0 100.0.0.1
!
!
!
!
control-plane
!
!
line con 0
stopbits 1
line vty 0 4
login
transport input ssh
line vty 5 15
login
transport input ssh
!
call-home
! If contact email address in call-home is configured as sch-smart-licensing@cisco.com
! the email address configured in Cisco Smart License Portal will be used as contact email address to send SCH notifications.
--More--   contact-email-addr sch-smart-licensing@cisco.com
profile "CiscoTAC-1"
active
destination transport-method http
!
!
!
!
!
wireless aaa policy default-aaa-policy
wireless cts-sxp profile default-sxp-profile
wireless profile airtime-fairness default-atf-policy 0
wireless profile flex default-flex-profile
description "default flex profile"
wireless profile image-download default
description "default image download profile"
image-download-mode tftp
tftp-image-server 100.0.0.10
wireless profile mesh default-mesh-profile
description "default mesh profile"
wireless profile policy default-policy-profile
description "default policy profile"
wireless tag site default-site-tag
--More--   description "default site tag"
no local-site
wireless tag policy default-policy-tag
description "default policy-tag"
wireless tag rf default-rf-tag
description "default RF tag"
ap dot11 24ghz rf-profile Low_Client_Density_rf_24gh
coverage data rssi threshold -90
coverage level 2
coverage voice rssi threshold -90
description "pre configured Low Client Density rfprofile for 2.4gh radio"
high-density rx-sop threshold low
tx-power v1 threshold -65
no shutdown
ap dot11 24ghz rf-profile High_Client_Density_rf_24gh
description "pre configured High Client Density rfprofile for 2.4gh radio"
high-density rx-sop threshold medium
rate RATE_11M disable
rate RATE_12M mandatory
rate RATE_1M disable
rate RATE_2M disable
rate RATE_5_5M disable
rate RATE_6M disable
--More--   tx-power min 7
no shutdown
ap dot11 24ghz rf-profile Typical_Client_Density_rf_24gh
description "pre configured Typical Client Density rfprofile for 2.4gh radio"
rate RATE_11M disable
rate RATE_12M mandatory
rate RATE_1M disable
rate RATE_2M disable
rate RATE_5_5M disable
rate RATE_6M disable
no shutdown
ap dot11 5ghz rf-profile Low_Client_Density_rf_5gh
coverage data rssi threshold -90
coverage level 2
coverage voice rssi threshold -90
description "pre configured Low Client Density rfprofile for 5gh radio"
high-density rx-sop threshold low
tx-power v1 threshold -60
no shutdown
ap dot11 5ghz rf-profile High_Client_Density_rf_5gh
description "pre configured High Client Density rfprofile for 5gh radio"
high-density rx-sop threshold medium
rate RATE_6M disable
--More--   rate RATE_9M disable
tx-power min 7
tx-power v1 threshold -65
no shutdown
ap dot11 5ghz rf-profile Typical_Client_Density_rf_5gh
description "pre configured Typical Density rfprofile for 5gh radio"
no shutdown
ap tag-source-priority 2 source filter
ap tag-source-priority 3 source ap
ap profile default-ap-profile
description "default ap profile"
mgmtuser username admin password 0 Cisco123 secret 0 Cisco123
trapflags ap crash
trapflags ap noradiocards
trapflags ap register
end

ciscocatlab2#ping 100.0.0.26
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 100.0.0.26, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
ciscocatlab2#ping 100.0.0.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 100.0.0.1, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
ciscocatlab2#

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