Unable to ping WLC from LOCAPP

[abhishek_tcs]

Hi,

We are unable to ping Cisco Location Appliance and Access points from Lan Controller (WLC). However APs are reachable from Location Appliance.

Interestingly, from wireless client (e.g. laptop) we are able to ping LAN controller but LOC APP and APs are not reachable.

All devices are having IP of series 192.168.1.XXX with subnet mask 255.255.255.0.

We are facing this problem from last few days earlier it was working perfectly.

Any help would be greatly appreciated.

Thanks

[dennischolmes]

What is the IP address of your Service Port? It can't be in band with the managemnt interface. If you are using the management interface in the 192.168.1.xxx on the gig ports, then the cat5 port used for service must be in a different network. ie 10.10.10.1

If not routing issues will occur.