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unable to prime AIR-AP3702I-UXK9

valery.wadja
Level 1
Level 1

Hi all,

We are in Democratic Republic of Congo (Kinshasa).

We have 2 WLC 7500 and 24 AIR-AP3702I-UXK9 AP's.

This country is not listed in the country of the WLC for priming our APs.

What can we do to fix the issue?

Thank you for you support.

3 Replies 3

Leo Laohoo
Hall of Fame
Hall of Fame

What firmware version is the controller running on?

The firmware version of the controller is the 8.2.151.0

See attached print screen of the controller summary.

I am suspecting this is a bug.  

You'll need to create a TAC Case and get a product enhancement request (PER) through.

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