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Unable to update from Prime Infrastructure 1.2 (1.2.0.103)

Sinthera Srl
Level 1
Level 1

Hello,

I would like to update my Prime Infrastructure installation to the latest 2.0. According to this document I'm trying to install the update

pi_1.2.1.12_update.tar.gz but I always get this error:

PRIME-0000-01/admin# copy ftp://172.16.14.102/pi_1.2.1.12_update.tar.gz disk:/defaultRepo

Username: ftpuser

Password:

PRIME-0000-01/admin# patch install pi_1.2.1.12_update.tar.gz defaultRepo

Save the current ADE-OS running configuration? (yes/no) [yes] ?

Generating configuration...

Saved the ADE-OS running configuration to startup successfully

Initiating Application Patch installation...

Error: unknown encoding at line 1

% Manifest file is invalid

The file's MD5 is correct on the ftp server, and I've copied it many times into defaultRepo, always getting the same error.

Any idea?

Thanks,

Matteo

3 Replies 3

Phreddan Hm
Level 1
Level 1

Have a look at this thread:

https://supportforums.cisco.com/thread/2173355

Seems like you have a problem similiar to some users in there.


Sent from Cisco Technical Support iPad App

Ok, I've found the solution. The ftp copy was changing the file each time, so the file was always corrupted once in the defaultRepo.

On the ftp server:

# ls -l

-rw-r--r-- 1 root     root     11734212 Sep 25 16:19 pi_1.2.1.12_update.tar.gz

On the Prime server, when copied using ftp:

PRIME-0000-01/admin# dir disk:/defaultRepo

   11733763 Sep 25 2013 16:21:10  pi_1.2.1.12_update.tar.gz

So, I've copied the file using http, and this solved:

PRIME-0000-01/admin# copy http://172.16.14.144/pi_1.2.1.12_update.tar.gz disk:/defaultRepo

PRIME-0000-01/admin# dir disk:/defaultRepo

   11734212 Sep 25 2013 16:23:31  pi_1.2.1.12_update.tar.gz

PRIME-0000-01/admin# patch install pi_1.2.1.12_update.tar.gz defaultRepo

Save the current ADE-OS running configuration? (yes/no) [yes] ?

Generating configuration...

Saved the ADE-OS running configuration to startup successfully

Initiating Application Patch installation...

Patch successfully installed

Thanks anyway!

Scott Fella
Hall of Fame
Hall of Fame

Try tftp. If I remember, there was an issue using FTP.

Sent from Cisco Technical Support iPhone App

-Scott
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