Upgrading WCS 7.0.164.0 to 7.0.172.0

[mscherting]

I'm trying to upgrade my WCS from 7.0.164.0 to 7.0.172.0 but it keeps throwing me into the manual process because it detects multiple versions.  Seems a previous upgrade from 6.0.132 to 7.0.164 did dot remove the 6.0.132 directory or files.

Am I safe to delete the 6.0.132 directory/files and trying again?

Thanks!

[Surendra BG]

I assume you have taken the backup of the database so that we can restore the same after upgrading, if so feel free to delete

that old and proceed with the clean upgrade..

lemme know if this answered ur question!!

Regards

Surendra

[mscherting]

Surendra,

Thanks for the reply.  By "clean upgrade" I presume you mean "manual upgrade" because the automated upgrade does not work?

Cisco Wireless Control System Configuration

Guide

Manually Upgrading WCS on Windows

Follow these steps to manually upgrade WCS on a Windows server. This type of upgrade is not recommended.

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Step 1 If possible, stop all WCS user interfaces to stabilize the database.

Step 2 Back up the WCS database by following the instructions in the "Backing Up the WCS Database (for Windows)" section.

Step 3 Uninstall the WCS application by following the instructions in the "Uninstalling WCS on Windows" section.

Step 4 Install the new version of WCS by following the instructions in the "Installing WCS for Windows" section on page 2-6.

Step 5 Restore the WCS database by following the instructions in the "Restoring the WCS Database (for Windows)" section.

Going from 7.0.164.0 to 7.0.164.3 didn't work either.

[Surendra BG · Accepted solution]

Yes you are right!! I prefer manual upgrade.. and this has never failed for me!!

Regards

Surendra

[mscherting]

Thank you.  Manual upgrade worked,  Then I was able to bring all my controllers up to 7.0.116.0.

[Surendra BG]

Thats nice to hear!! have a great day!!

Regards

Surendra