User Idle timeout with sleeping client

[schaefermeier]

Are there any recommendations for the Client user timeout value when used in conjunction with the sleeping client DB? We have the timeout set to 600 seconds which may be too aggressive so I figured I would see what others may be using.

I am having issues with Apple IOS devices disconnecting and the only way to get them to reconnect again is to forget the network on the device and reboot it. Then they are able to connect again. This is on a guest network with web passthrough authentication running 8.2.141 code. Windows and Android devices are working with no issues.

Scott

[Sandeep Choudhary]

Normally there are 2 important timers when it comes to Apple devices.

The idle user timeout and the session timeout. Specific to the idle user timeout. If devices dont pass any traffic in 300 seconds (5 minutes) the WLC will delete the client record. This will cause the user (guest) to get the guest page again. 

Thats the reason we need to use sleeping client feature:

http://www.borderlessccie.net/?p=220

Regards

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