{watchdogd} Process capwapd no heartbeat for 60s Error on 1560

[shrijan]

Hi,

I have a cisco 1560 outdoor AP. While i boot the device i found the error below and could not join to WLC.

!!!!! {watchdogd} Process capwapd no heartbeat for 60s

Any Help..

Thanks

[Scott Fella]

Take a look at the bug search tool or just do an internet search for your error to help you understand what it means.

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvj44939

[shrijan]

Hi Scott,

Does it mean the AP is totally gone? I meant cannot be repair.

regards,

shrijan

[Scott Fella]

Well you can always RMA the ap if you have a support contract. You can’t fix everything. Look through other bugs or internet searches and see if there is a fix, I don’t know.

[Rich R]

That bug CSCvj44939 is a *software* bug - upgrading to a fixed version will resolve that.

But just because you have a similar error does not guarantee that bug is the cause of the problem.

Upgrade to a fixed version (eg 8.10.142.0) - if you still see the problem then open a TAC case.

You did not mention what version of software you're using - you should always mention all relevant info including the software release you're using.

[shrijan]

Hi rrudling,

Thank you for the advice.

I am totally new on this WLC..

I guess below is the version you are talking about:

AP Running Image : 8.5.151.0
Primary Boot Image : 8.5.151.0
Backup Boot Image : 8.5.131.0

Let me try upgrading the version.

Thank You all for the advice.

regards,

shrijan

[shrijan]

Hi rrduling,

Do you have any link or doc that i can follow to upgrade my ap?

Thanks.

shrijan