12-18-2020 12:10 AM - edited 07-05-2021 12:55 PM
Hi,
I have a cisco 1560 outdoor AP. While i boot the device i found the error below and could not join to WLC.
!!!!! {watchdogd} Process capwapd no heartbeat for 60s
Any Help..
Thanks
12-18-2020 02:00 AM
12-18-2020 03:09 AM
Hi Scott,
Does it mean the AP is totally gone? I meant cannot be repair.
regards,
shrijan
12-18-2020 08:15 AM
12-18-2020 11:48 AM
That bug CSCvj44939 is a *software* bug - upgrading to a fixed version will resolve that.
But just because you have a similar error does not guarantee that bug is the cause of the problem.
Upgrade to a fixed version (eg 8.10.142.0) - if you still see the problem then open a TAC case.
You did not mention what version of software you're using - you should always mention all relevant info including the software release you're using.
12-20-2020 09:52 PM
Hi rrudling,
Thank you for the advice.
I am totally new on this WLC..
I guess below is the version you are talking about:
AP Running Image : 8.5.151.0
Primary Boot Image : 8.5.151.0
Backup Boot Image : 8.5.131.0
Let me try upgrading the version.
Thank You all for the advice.
regards,
shrijan
12-21-2020 04:41 AM
Hi rrduling,
Do you have any link or doc that i can follow to upgrade my ap?
Thanks.
shrijan
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