12-20-2011 12:14 PM - edited 07-03-2021 09:16 PM
When I reposition an AP on a map, I get a message..
Saving these settings might cause the radios to reset if the antenna gain setting on the WCS is different from the setting on the controller.
Is this true? I do not plan on adjusting the antenna settings.. I just need to move the AP to a different Map as I fix some of my drawings.
Thanks,
Phil
Solved! Go to Solution.
12-20-2011 12:20 PM
Phil,
WCS by design changes the antenna gain of an AP if it's different from the WLC causing a radio restart. In earlier versions of code this pop-up wasn't displayed. Users were unaware of this & would think why saving the AP on a map caused a reset. Many would have not even run into this issue if the gain were the same on both WCS & the WLC. Hence a bug was filed to notify users before the AP's are saved in the maps. The message is normal with WCS running 6.x & above. Please make sure the WCS & the WLC (to which the AP's in floor plan being saved is joined to) are in-sync with each other. Once they are in-sync the values should be the same & shouldn't cause any issues. The pop-up would still be displayed but won't affect/change anything on the AP's.
Hope this helps.
Ram
12-20-2011 12:20 PM
Phil,
WCS by design changes the antenna gain of an AP if it's different from the WLC causing a radio restart. In earlier versions of code this pop-up wasn't displayed. Users were unaware of this & would think why saving the AP on a map caused a reset. Many would have not even run into this issue if the gain were the same on both WCS & the WLC. Hence a bug was filed to notify users before the AP's are saved in the maps. The message is normal with WCS running 6.x & above. Please make sure the WCS & the WLC (to which the AP's in floor plan being saved is joined to) are in-sync with each other. Once they are in-sync the values should be the same & shouldn't cause any issues. The pop-up would still be displayed but won't affect/change anything on the AP's.
Hope this helps.
Ram
01-06-2012 06:49 AM
Ram thanks for extending your support to Cisco customers.
Great info 5+
Vinay Sharma
Community manager - Wireless
12-20-2011 12:48 PM
Thanks Ram,
Makes sense. What Gain are they refering to specifically? The one determined by Antenna Type or the Gain as defined by the Power Level setting?
Thanks,
Phil
12-20-2011 01:04 PM
Sure, Phil.
They are refering to the Antenna gain of the radio interfaces. You can see the gain values from:
Configure --> Access points --> Click on an AP --> Click on any of the radio interfaces (Say 802.11 b/g/n) --> you would notice the gain value under the 'Antenna' section.
Ram.
12-20-2011 02:00 PM
Thanks again Ram!
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