08-25-2009 08:10 AM - edited 07-03-2021 05:58 PM
I am trying to add a controller in a lab environment. When I input all the information and press Add, I am getting this error message;
Failed to add device to WCS Reason: SNMP operation to Device failed: Sparse table not supported
Can someone help?
thanks
Solved! Go to Solution.
08-25-2009 09:42 AM
Most likely this is due to use of a newer version of the WLC (controller) than the WCS.
Make sure you are running a similar or newer version of WCS that supports the WLC.
Check the release notes for WCS to see in what version your WLC is supported:
http://www.cisco.com/en/US/products/ps6305/prod_release_notes_list.html
08-25-2009 10:57 PM
Yes, now that you are at WLC 6.0.182, you need WCS 6.0.138.0, that should fix the error you posted.
If you have other issues after you upgrade WCS, let me know.
The upgrade of WCS is very simple and should take 15 minutes at the most.
Just download the newer version, make a backup of the db just in case and proceed with the install.
08-25-2009 09:42 AM
Most likely this is due to use of a newer version of the WLC (controller) than the WCS.
Make sure you are running a similar or newer version of WCS that supports the WLC.
Check the release notes for WCS to see in what version your WLC is supported:
http://www.cisco.com/en/US/products/ps6305/prod_release_notes_list.html
08-25-2009 09:50 AM
thank you for the response...I am using the following versions;
WCS : 5.2.130.0
WLC : 6-0-182
The controller was running 5.2 previously and I was still getting the error message and then I upgraded it to 6.0 hoping that would solve the problem, but it didn't.
08-25-2009 10:57 PM
Yes, now that you are at WLC 6.0.182, you need WCS 6.0.138.0, that should fix the error you posted.
If you have other issues after you upgrade WCS, let me know.
The upgrade of WCS is very simple and should take 15 minutes at the most.
Just download the newer version, make a backup of the db just in case and proceed with the install.
05-25-2012 03:35 AM
Hi Cisco team
I have same problem, the question what the wcs download new verison free or we have to buy con-sau or con-esw
thanks
05-30-2012 12:09 AM
Thanks Lucien for proving this useful information 5+
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