wcs http not working

[Kashish_Patel]

I am not able to access wcs using http/https...console/ssh works fine. Any thoughts what/where I can check?

[Roger Alderman]

The service has probably stopped or locked up.

Stop the WCS and then restart it. It should solve the problem.

[Kashish_Patel]

I have rebooted wcs already, no luck.

[Roger Alderman]

What platform are you running the WCS on?

Is it an appliance or a Windows platform.

If it is Windows - can you run the WCS Status application?

[Kashish_Patel]

We had WLSE appliance before, we had upgraded wlse -> wcs about a year back. http used to work fine, but now it is not working.

[Roger Alderman · Accepted solution]

Console onto the appliance.

Change to the WCS directory.

Stop the WCS by issuing command ./StopWCS (note the full stop at the start of the command).

When the WCS has stopped start it again by issuing command ./StartWCS

Once the WCS has started issue the command ./WCSStatus

[Kashish_Patel]

That did the trick. Thank you so much Roger.

[Roger Alderman]

No problem - glad to be able to help.