WCS showing mm/dd/yyyy date format in UK

[Jennifer Wilson]

WCS is showing dates in mm/dd/yyyy format despite being in the UK where it should be dd/mm/yyyy.

- Reports show it.

- When a Lobby Ambassador tries to add or schedule a guest user on WCS the date in the 'Start Time' and 'End Time' fields is shown in mm/dd/yyyy format (and is confusing for reception/admin staff who need to use it).

WCS is installed on a Windows 2003 server with latest updates and patches and all regional/international options are set to UK.

Is this something that can be changed from WCS settings or something that needs diving into Apache to fix ?

Regards,

Jen.

[Surendra BG · Accepted solution]

Hi Jeniffer,

Basically the WCS uses U.S date format all over the 
application.. the time in WCS is synchronized with the
server however the way we have designed and programmed WCS for date format
is in U.S fashion which is mm/dd/yyyy. This is the behaviour that WCS
has since day one and this date format cannot be customized. 

Please contact your Accounts team and fee lfree to open up a 
Product Enhancement Request (PER).. 

this will help you!! lemme know if this naswered ur question!!

Please dont forget to rate the usefull posts!! 

Regards
Surendra

[Jennifer Wilson]

Hi Surendra,

Oh!, thats a shame. Pity such a good product should have an issue with something so simple.

I'll certainly organise getting a PER opened.

Thanks.

[Surendra BG]

We appreciate that a lot!! please raise the PER and we will get this fixed for you!!

Regards

Surendra