WCS Unique Client report problem

[mmletzko]

If I run a "Unique Client" report in WCS (based on 4 controllers) using the range "last 1 day", I get plenty of data.  But if I choose a specific range of time, even within the last 24 hours, I don't get any data.  Seems like a bug.  Anyone else experience this issue?

It's WCS 7.0.172

[Abha Jha]

Seems you are facing below bug and needs a patch uniqueclients.xml which can be provided by TAC.
CSCtq64813



Apply the workaround which done by the following steps:  1. Stop WCS 2. cd to /webnms/classes/com/cisco/server/reports/conf 3. Backup UniqueClients.xml 4. Copy the attached file to UniqueClients.xml (batch file attached in the case) 5. Restart the server