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WCS Unique Client report problem

mmletzko
Level 1
Level 1

‎10-16-2013 08:41 AM - edited ‎07-04-2021 01:05 AM

If I run a "Unique Client" report in WCS (based on 4 controllers) using the range "last 1 day", I get plenty of data.  But if I choose a specific range of time, even within the last 24 hours, I don't get any data.  Seems like a bug.  Anyone else experience this issue?

It's WCS 7.0.172

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Abha Jha
Cisco Employee
Cisco Employee

‎10-16-2013 12:35 PM 

Seems you are facing below bug and needs a patch uniqueclients.xml which can be provided by TAC.
CSCtq64813




Apply the workaround which done by the following steps:  1. Stop WCS 2. cd to /webnms/classes/com/cisco/server/reports/conf 3. Backup UniqueClients.xml 4. Copy the attached file to UniqueClients.xml (batch file attached in the case) 5. Restart the server
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