Web Redirect is not working

[Prasan Venky]

Hello,

We configured the web authentication in wlc 5508with ISE for the guest traffic. When client tries to connect it redirects to the different URL. That means the specified URL (that is default redirection page of ISE) 'https://<ISE IP>:8443/guestportal/portal.jsp'  but client is getting redirected to

'https://<ISE>:8443/guestportal/login.action?switch_url=https://<virtual IP>/login.html&wlan...'. And finally page cannot be displayed now error message i am getting.

Why it happens..? Any quick help would be really appreciated

Moreover i have doubts on the below points.

1) Should both the Anchor and the foriegn controllers be configured for web auth security or only anchor ..?

2) When external web redirection, the client has to get the DNS resolved entry for the Specified URL or WLC knows to take it to the external web page..?

3) Any special configuration has to be done on ISE?

Thanks for your time

KVS

Message was edited by: Prasan Venky

[grabonlee]

Hi Eric,

In your case, the redirect is handled by ISE and not the WLC. If you want HTTP to work, then you have to remove the ISE portal as the external redirect URL under the Security tab of the WLC and instead point to internal page of the WLC.

Alternatively, if you still want to use ISE as the redirect server, try changing the port number from :8443 and specify your HTTP port, which can be 80, 8080 or other user defined ports. However, whatever port you choose has to be allowed through your firewall.

Cheers