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What is YellowDeer and where do I find it?

py140gcinet
Level 1
Level 1

Ok so I am trying to get my Iphones "onto" my WI-FI access through my Cisco E1000 and have gone to the "start" and clicked on the Cisco Connect, yet everyttime I try it tells me "can not access your router - You can only access your router settings when you are connected to your router. And goes on to say "if you are NOT connected to YellowDeer you can't update your router".

What is YellowDeer and where do  I find it? And what do they mean "not connected to my router, do I have to physically connect my cable to the router??

Please help!!!

3 Replies 3

Nicolas Darchis
Cisco Employee
Cisco Employee

Does your router work ? Can you connect laptops to the Wifi ?

Or you're trying to install it for the first time ?

Yes my router works it currently has 3 laptops, a PS3, and a lexmark printer working wirelessly off if it.

Can you give a bit more details ? where is that YellowDeer message showing up ? on the Iphone ? What exact steps are you doing to get this message ?

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