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Wifi AP disassociates from WLC

tvo
Level 1
Level 1

Hi,

I have a WLC5508 with around 70 AP's (LAP1042N) connecting over an MPLS WAN network.

WLC and AP's are running 7.4.100

From time to time I have an AP which disassociates from the WLC with the logging beneath.

Can anybody tell me if this is a problem with the AP, or is this due to network saturation between the AP and the WLC ?

And if so, should I change the default retransmit values ?

Thanks a lot !

tom

*Mar 14 09:13:08.377: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceeded max(CAPWAP_WTP_EVENT_REQUEST
., 6)
*Mar 14 09:13:08.377: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE
*Mar 14 09:13:08.377: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.0.0.1:5246
*Mar 14 09:13:08.432: %WIDS-6-DISABLED: IDS Signature is removed and disabled.
*Mar 14 09:13:08.434: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Mar 14 09:13:08.469: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar 14 09:13:08.469: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Mar 14 09:13:08.473: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 14 09:13:08.528: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 14 09:13:09.469: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 14 09:13:09.498: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Mar 14 09:13:09.503: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 14 09:13:10.493: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 14 09:13:10.498: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 14 09:13:10.523: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 14 09:13:10.529: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Mar 14 09:13:10.534: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 14 09:13:11.523: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar 14 09:13:11.529: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 14 09:13:11.555: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 14 09:13:12.555: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 14 09:13:28.528: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Mar 14 09:13:20.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.0.0.1 peer_port: 5246
*Mar 14 09:13:21.014: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.0.0.01peer_port: 5246

*Mar 14 09:13:21.015: %CAPWAP-5-SENDJOIN: sending Join Request to 10.0.0.1

*Mar 14 09:13:21.030: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Mar 14 09:13:21.030: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Mar 14 09:13:21.030: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Mar 14 09:13:21.030: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.0.0.1

*Mar 14 09:13:22.235: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Mar 14 09:13:22.295: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 14 09:13:22.355: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller WRL001
*Mar 14 09:13:22.410: ac_first_hop_mac - IP:10.136.0.1 Hop IP:10.136.0.1 IDB:BVI1
*Mar 14 09:13:22.411: Setting AC first hop MAC: 0016.9da2.690b

*Mar 14 09:13:22.411: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 14 09:13:22.719: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
*Mar 14 09:13:23.235: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 14 09:13:23.324: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Mar 14 09:13:23.329: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 14 09:13:23.411: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 14 09:13:24.317: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 14 09:13:24.350: %DOT11-6-DFS_SCAN_START: DFS: Scanning frequency 5320 MHz for 60 seconds.
*Mar 14 09:13:24.351: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 14 09:13:24.358: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Mar 14 09:13:24.363: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 14 09:13:25.351: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar 14 09:13:25.358: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 14 09:13:25.385: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 14 09:13:26.385: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 14 09:14:25.392: %DOT11-6-DFS_SCAN_COMPLETE: DFS scan complete on frequency 5320 MHz

(Cisco Controller) >show ap retransmit all

Global control packet retransmit interval: 3 (default)

Global control packet retransmit count: 5 (default)

AP Name             Retransmit Interval  Retransmit count
------------------  -------------------  -------------------
BEE2AP03                 3 (default)      5 (WLC default),5 (AP default)

1 Reply 1

Scott Fella
Hall of Fame
Hall of Fame

You can try to adjust that value and see. You might also see if packets are getting dropped on the WAN or maybe also look at the switchport the APs are connected to to see if you see any errors.

Sent from Cisco Technical Support iPhone App

-Scott
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