Wireless Access Point

[Anuj Singhi]

I have two cisco AIR-LAP1142N-E-K9 AP directly connected to AIR-WLC2106-K9 but they are not able to join the network. Is there any specific command to run on the controller to make them join? The controller is running 7.0.235.3. I have two subnets management and ap manager configured on the controller and both are in same subnet.

[Rasika Nayanajith]

Pls post the following output

WLC - show sysinfo

WLC - show time

Also attach AP console output when trying to register to WLC

HTH

Rasika

[Anuj Singhi]

I dont have console access to any of the AP. and both the AP are directly connected to the controller.

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.235.3
RTOS Version..................................... 7.0.235.3
Bootloader Version............................... 4.0.191.0
Emergency Image Version.......................... 5.2.157.0
Build Type....................................... DATA + WPS

System Name...................................... abc-wlc01
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.828
IP Address....................................... x.x.x.x
System Up Time................................... 3 days 18 hrs 52 mins 35 secs
System Timezone Location.........................

Configured Country............................... US  - United States
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +42 C

--More-- or (q)uit
State of 802.11b Network......................... Disabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 3
Number of Active Clients......................... 0

Burned-in MAC Address............................ 00:25:45:9B:65:00
Maximum number of APs supported.................. 6

(Cisco Controller) >show time

Time............................................. Tue Dec  9 09:50:51 2014

Timezone delta................................... 0:0
Timezone location................................

NTP Servers
    NTP Polling Interval.........................     3600

     Index     NTP Key Index     NTP Server      NTP Msg Auth Status
    -------  ---------------------------------------------------------------
       1              0         x.x.x.x      AUTH DISABLEDû¯Q~
                                                                   GNìg¹
       2              0     x.x.x.x       AUTH DISABLEDû¯Q~
                                                                   GNìg¹

[Rasika Nayanajith]

Hi Anuj,

Your WLC configured for US

Configured Country............................... US  - United States

But AP is manufactured for -E regulatory domain. So it won't work. If AP operate in -E regulatory domain country  you have to configure that country code in your WLC.

Refer this post & configure the correct country code in your WLC

http://mrncciew.com/2013/04/07/configuring-country-codes-on-wlc/

HTH

Rasika

**** Pls rate all useful responses ****

[Anuj Singhi]

I have changed the country to NORWAY but still its not working. Both the AP are not getting ip, I want to know if there is any specific command which needs to be run on controller when they are directly connected to controller.

[Rasika Nayanajith]

If AP is not getting IP then check the WLC management vlan is DHCP enable  or not (as you put AP on that vlan)

If you want you can statically configure IP for the AP & specify the WLC management IP address to go & register. You can do this like below on AP CLI.

LAP#capwap ap ip address <ap_ip_addr> <subnet_mask>
LAP#capwap ap controller ip address <wlc_mgmt_addr>

Refer this for more detail

http://mrncciew.com/2013/03/17/ap-registration/

you have to get AP console output to see exact reason for not able to register it to the WLC

HTH

Rasika

*** Pls rate all useful responses ****

[mohanak]

Refer the link : http://www.cisco.com/c/en/us/support/docs/wireless/4400-series-wireless-lan-controllers/99948-lap-notjoin-wlc-tshoot.html